Lowest prices for your stay
CA$204
View Deal
Expedia.ca
Hotels.com
Booking.comCA$204
Snaptravel
ZenHotels.com
View all 8 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,160)
Filter reviews
1,160 results
Traveler rating
664
346
80
28
42
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
664
346
80
28
42
Show reviews that mention
All reviews continental breakfast every morning ocean view two blocks coffee maker yogurt palm trees kitchenette noise balcony ave carlos toaster nightlife mexico walmart pesos
Selected filters
Filter
Updating list...
664 - 669 of 1,160 reviews
Reviewed October 31, 2011

This is our 4th year here. We got married on the beach 3 years ago. Since then this has been a very special place in our hearts.

Room tip: Go through their website to book. Playapalms.com. Do not go through a travel agent. You will get screwed.
Date of stay: February 2011
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank pwdf4567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2011

A lovely hotel, location is great, 1 minute to the beach and just steps away from the shopping street and restaurants. The room was clean and cosy, with a double bed, coach and a kitchenette. The staff is always ready to help with whatever you need, such as getting food served in the room, make excursions or even getting medical help - and everybody meet you with a smile. We stayed for 15 nights and had a marvellous time. If I ever go to Playa del Carmen again, Playa Palms hotel is my only choice for a stay.

Date of stay: October 2011
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Solfrid F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2011

First the bad news.. US Airways delayed our flight 2 hours, missed our connecting flight, lost our baggage, so we had nothing to wear for 2 days.

When we arrived, they knew it was my GF's birthday (we didnt tell them) , and they left a nice card on the bed and also a small cake in the fridge for her. How awesome is that? It made our day better after all the mess we had with the airlines. The room was right on the beach. Fresh clean linens and towels. Nice hot water. Luis, the manager, went out of his way to call the airlines for us (the airline spoke in spanish and we didnt) and finally got us our luggage the second day. He is truly a decent and kind person.

Drinks on the beach from Coco Maya, next door. We were served by Edwin.. another super cool guy! Get the Fish tacos and a Shrimp cocktail.. the best we ever had. Although its located next to 2 beach clubs, you wont hear anything at all at night.. we slept 3 days though 3 busy club nights. No problems with sound at all..

5th Ave is 2 blocks away. Everything is in walking distance. You can't go wrong here. We will stay again for sure.!

Room tip: Theres probably one 6 rooms that face the ocean, request them. Its well worth it to wake up to the beach, birds, and fishermen making their morning routine.
Date of stay: October 2011
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Scuba060278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2011

This hotel is amazing. We were on a budget in Playa, but we decided to splurg a little on this hotel as we needed a little luxury. Our room was huge with a shower, large bed, a couch and a kitchenette. We even had a docking station for playng music before going out in the evening. The only thing missing was a full figure mirror (two girls - mirrors are much needed).

The service and the cleaning was also incredible, and the beachside pool was a great break from all the salty seawater. Fresh towels for the pool could be attianed at the front desk without extra cost.

My only critique is that we lacked hot water a couple of times - but i guess that's just Mexico!

Date of stay: September 2011
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2011

Checked in on a Wed afternoon, rooms ready right away, front desk was fantastic! Rooms were nice, loved the view from the hammock on the balcony! We had no issues with noise at all, and loved the towel art! Privacy was at a minimum, but that was not a huge issue. It rained 4 days out of 6, but the hotel had umbrellas we could borrow, which was a life saver! Beach service on the days we sat out from Edwin at Coco Maya, again fantastic service! We didn't really swim, but if that is what you want, I'd walk north 10 min to Mamasitas ($3 USD for a chair/$3 for a beach umbrella). Chicken tacos at Coco Maya were GREAT, as were the Pina Coladas. Rented a jetski off the beach which was cool, and Coco Bongo was another highlight.

I'd totally stay here again. 2 blocks to 5th avenue, tons of restaurants and super staff! Luis in particular was very helpful!

Date of stay: October 2011
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank dnvrjeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews