Top notch all the way.
Stayed in this hotel for my bachelor party (beachside unit 302), and then for my wedding week (oceanfront unit 340). From the reservation process, check-in, daily breakfast, pool area/restaurant staff, all the way to the doormen, security, etc... everyone was fantastic.
We are city people and chose El Taj because of its central location (we wanted something in Playa Del Carmen), non-All-inclusive (we like to move around), quality rooms (condos, not hotel rooms), great staff (seriously, everyone). We had about 60 staying in this hotel and its sister properties (Porto Playa, Maya Villa) and really did not hear a single complaint. Our ceremony was held at the church near the ferry terminal (where the street numbers hit 0). Our reception was at Canibal Royal (48th), so having the group stay in central playa at El Taj allowed everyone to explore the city on their own terms, which is exactly what we wanted.
The units are in impeccable condition, we stayed in unit 302 and 340 during our 10 day stay. Breakfast cards were a great idea (choice of 2 restaurants), and free local gym access (only 2 blocks away) was utilized for sure. Even the Spa (at sister property Maya Villa) was great.
The best part of the trip was knowing that we (being the bride and groom) would not be inundated with complaints and questions about the hotel service because, guess what, there were no real issues! That piece of mind was invaluable during our stay.
My only item that was not rated 5 stars is value - unfortunately, the 1 BR rooms can be a littel pricey. It pays to get the 2, 3, 4 BR units - as they are much more well priced. Overall though, the hotel was a great value (4/5 stars).
Special thanks to everyone at CondoHotels, in particular Lourdes (reservation manager) and her team, who managed everything with ease.
I promise we will be back soon!
ps - photos will be uploaded soon.
- Official Description (provided by the hotel):
- El Taj Condo Hotel consists of 57 spacious condos situated on 2 separate properties in front of the beach. El Taj oceanfront is directly on the beach and El Taj Beachside is across the street. Guests get to use all the on site amenities including our exclusive beach club. We offer 2 incredible heated pools. The relaxing heated pool on Beachside property is an exotic black mosaic infinity pool with an extra large Jacuzzi while the oceanfront heated pool sits right on the beach in front of our exclusive beach club. We're located in the most liveliest area of Playa that offers the convenience of having the best restaurants, nightlife and shopping within one block from your vacation home.Each Condominium offers expansive floor plans and superb finishes. The Beachside condos have private terraces that are surrounded by exotic plants, Lilly ponds and all face the pool and cascading waterfalls. All the penthouse units in El Taj Beachside feature ocean views from the private roof decks. All the oceanfront units have views of the ocean.Each condo comes with fully equipped kitchens and the finest details including flat screen TVs in all the rooms. We provide the same services usually associated with some of the finest hotels. Our designers traveled the globe to Indonesia trying to recreate an environment reminiscent to Bali. . ... more less
- Reservation Options:
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- Also Known As:
- El Taj Oceanfront And Beachside Condo Hotel
- El Taj Oceanfront & Beachside Condos Hotel Riviera Maya/Playa Del Carmen, Mexico