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“The El Taj....Pure Paradise!”

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El Taj Oceanfront & Beachside Condos Hotel
Ranked #47 of 217 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed September 20, 2011

After many years of traveling to exotic tropical locations we have found the perfect blend of luxury and a unique vibe like no other place we have been. The grounds are a true oasis in the heart of town but so secluded you feel like you have discovered a secret hideaway. The condos are furnished with high end everything. Every detail is taken into consideration and designed for class and comfort. Nothing and I mean nothing can be improved upon. It’s refreshing to find someone who appreciates the fact that as guests you want everything to be perfect. From the time you enter the front door of the office you are made to feel like you are the center of their world. The combination of being pampered in such an exotic environment is intoxicating. We stayed for a week and was met everyday by a staff that anticipated our every need and quite honestly actually enjoyed their job. Smiles and conversation were plentiful.

The beach club was also fantastic. We loved it when they cleaned our sunglasses, a very nice touch. Cocktails, food and Bali beds were the daily ritual. Postings about pollution and that beach was sub par....... well is just wrong. We live on an island and the beach out front of the El Taj has super soft sand and the water visibility is probably 30 feet and crystal clear. The boats are a nice added culture experience reminiscent of a post card. Just walk down about 200 feet and go for a swim.

If you find yourself wanting a truly special vacation stay at the El Taj......indulge in all they have to offer and immerse yourself in the day to day pace of being on the Mexican Riviera and enjoying a resort that is second to none.

Room Tip: Every room is great
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  • Stayed: September 2011, traveled as a couple
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1  Thank otissss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 20, 2011

Recently returned from a four night stay at El Taj in Playa del Carmen. First, the property is centrally located in town and beachfront. Great for young couples and singles as it is only 100 yards or so to fun clubs/bars. You can walk anywhere in town. The resort is split into two parts, the lobby and beachside condos are apart from the backside condos split by a small cobblestone street. Both areas have their own pools. The rear condos still have water views on the upper floors and is actually preferred due to its more private, quiet location. Several small children awoke early we found and played loudly in the front pool.

The condo itself was flawless. We stayed in a two bedroom, 304 I believe with granite counter tops, stainless steel appliances, and private balconies overlooking the pool and gardens. Everything was clean and even had a water cooler with purified water.

The only downside we found was the beach. While it is an expansive, white sand beach, the water is somewhat disappointing as local fishing and scuba boats line the water the entire length. You must enter between the boats and wade past them to enjoy the water. Their presence kind of takes away from the beauty of the beach/water. Also, there was no wine opener in the condo. We called the front desk and they brought up a broken opener. We tried to go to the restaurant/bar but it was closed on a Monday night. Ended up walking down to a bar to have them open our bottle. Other than that no complaints to speak of. Great service on the beach (Carlos) and great food at the restaurant.

Playa del Carmen is a great town that everyone will enjoy. It is very European as foreigners definitely outnumbered Americans. So not Cancun! The younger crowd will enjoy the nightlife while older tourists will enjoy the walking promenade with shops and great restaurants, again so not Cancun! Definitely rent a car and drive from Cancun. The property provides free gated parking and you have the ability to explore surrounding areas like Tulum and other beaches.

You won't be disappointed!

  • Stayed: July 2011, traveled with friends
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2  Thank mikeydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2011

The condos are large and well equipped right next to the popular pedestrian shopping street of 5th ave. The beach club is attentive was disappointingly crowded. The chairs are all nearly touching so there is no privacy at all. the attached restaurant is adequate.

  • Stayed: August 2011, traveled with family
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1  Thank SerialExpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2011

My husband and I stayed at el taj for our honeymoon due in large part to the positive reviews on trip advisor. We rented one of the penthouses with an ocean view. The rooms, decor, views and service are all oustanding there is no question there.

However the location of el taj is so close to the strip you are constantly hearing the surrounding club music until the early hours of the morning. All the noise ruined the outside spaces for us. The beach in front of el taj is littered with boats and jet skies so it's fairly polluted.

If you are looking for a beautiful luxury villa minutes to the action and the beach this is the place for you. If you are looking for a quiet romantic getaway you should keep looking.

  • Stayed: September 2011
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Thank Danamala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2011

One of the nicest condos we've ever stayed in. Nicely furnished and the daily cleaning was fantastic. Can't say enough about how clean the entire complex was. Beach however, was only fair, as the boats anchored there seemed to foul the air and water. They need to be moved. Condos are very convenient to shops and restaurants on 5th Avenue, just 2 blocks away.

Room Tip: Choose 2nd floor or higher, as close to the beach as you can afford for best possible ocean views.
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  • Stayed: August 2011, traveled with family
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Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2011

We have just returned from our third visit to the El Taj and it was as special as the first time we stayed there, when we pulled up front, Daniel greeted us by opening the car door, a big smile and a welcome back. He then escorted us into the reservation office. Of course there was cold bottled water and fresh hand towels for us to freshen up. Check in only takes about ten minutesand is actually a pleasant experience in a beautiful office and as far from a hotel lobby as you can get. A nice new perk is the PRIVILEGE card they give you for discounts at local restaurants and merchants. Its touches like these that separate Condo Hotels from any other options in Playa. They just keep improving on what is already a perfect blend of a luxurious environment and world class services

I could go on and on about the actual condo units.....suffice it to say they are a blend of a Four Season Resident property and what you would want your home in the Caribbean or should I say Bali to be. The recent posting on TA by sifiso0305 describes the units perfectly and eloquently.

They are the most opulent and consistent at providing the highest level of service while maintaining the grounds and units at a pristine level. We have often traveled and returned to a place we enjoyed only to be disappointed to discover that they have changed owners or management and the property and service have suffered. What I have discovered here is that the owner and management live here, they have lived here for a long time and are ingrained in the community and take great pride to bring you the best vacation experience possible. From the day you call to make reservations to the day you leave to go home you are pampered and truly made to feel special.

They also have the best beach club, Indigo, you never have to leave since they are now open for dinner. Prices are very reasonable and the food is outstanding. Pizza and shrimp on the beach under your Balinese style umbrella for lunch, a wonderful dinner of duck and amazing sushi under the stars on the beach. Be sure to ask for Carlos.

If you’re planning a vacation to Playa do yourself a favor and go to their web site condohotelsplayadelcarmen.com and check out their other properties which are all located within a block of each other and all have an individual and unique vibe and feel of being in an exotic tropical resort, which in reality you are. Each resort has their own lush and relaxing private pool and courtyard.

Half the fun of planning our return visit is going to their web site where you have access to each resort for pictures of the grounds, pools and most importantly each individual condo and they are 100% accurate. No photoshop here. If anything the pictures don't do them justice. We book directly through them and feel comfortable doing so because they are an American based company and I can choose the specific unit I want for my vacation. If you do have any questions just pick up the phone and give them a call at their 800 number. The reservation Manager is just wonderful to work with and will make sure your stay is perfect. The concierge can arrange anything from a zip line adventure to a private chef to come in and cook for you.



Please feel free to PM me if you have any questions. I would also suggest joining their mailing list for specials and its fun to hook up with them on face book.

Room Tip: All of the rooms are perfect
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  • Stayed: September 2011, traveled as a couple
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1  Thank TequliaSunrise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

HOTEL: I could not say enough good things about this hotel! I booked on hotels.com at a discount and received a fabulous one bedroom king condo. It was beautifully appointed with a huge full kitchen, living room, bathroom, washer and dryer, and patio(unit 347). The place was so ultra clean. I never saw a single ant or bug once! Also, I have never experienced such a nice, dry, cool room- a/c worked VERY well, and they had ceiling fans in each room of the unit.

RESTAURANT: The restaurant was awesome- we didn't go there for breakfast, as we didn't want a buffet, but we ate there for lunch twice and I ordered the Indigo pizza both times because it was so good the first time. Shrimp, pesto, zucchini, and cherry tomatoes on it. YUMMMMM!!! The beach service was excellent- the attendants lay your towels out on a chair, adjust your umbrellas for the shade you want, then the waiter comes and serves you all day. Outside alcohol is not allowed at the beach club but we hung out there all day having beers, pina coladas, and pizzas and our bill for all day(for two people) was about 80USD each day. Not bad.

BEACH: The beach was super nice. Yes, there are boats there in front. Pretty much any hotel in downtown Playa del Carmen is going to have boats in front, somewhere in your view. With boats comes fishing. With fishing comes a foul smell at times. If you want to get in the water with less boats, there is about a 50 yard walk down past the majority of the boats. I just got in and swam past the boats, where the water is clear blue and still shallow. The boats are not parked close together, so it is very easy to get in and enjoy the water.
The bottom of the water is nice and sandy not rocky which is nice. The vibe sitting at the beach is super relaxed and pleasant, and the staff is friendly.

LOCATION: The hotel is located right in the middle of everything!!! I am not a huge party person anymore, but the hotel is about a block from all of the clubs. Even though it was really close, it was so quiet. So if you want to be at the bars sometimes, and retreat to a quiet place, it was great. Also, and of the restaurants downtown are within walking distance to the hotel. If you don't feel like walking though, the cab rides downtown were 2-3 dollars each way. It was so easy to just go back to the hotel if we needed to, and just walk around in the evenings. We ate at some really great restaurants: El Fogon, La Cueva del Cahngo, Piola, Fusion- they were all great. The recommendations we got were all fantastic!

CONCIERGE AND FRONT DESK- Everyone here was great, honest, etc. I was between booking a tour and going to Akumal for the day and the concierge, Teresa, helped us rent a car and recommended Akumal, even though the tour would have cost us a lot of money and I assume she would have gotten a nice commission on it. I was really impressed with her honesty. She told us about restaurants and information in Akumal, too. Also at the concierge they have books, magazines, movies, beach toys, noodles for the water, etc. The front desk staff was always friendly and helpful. The first night we got there the girl at the front desk took us to our room, showed us how to work the remotes for the TV, the coffee maker, the ceiling fans, told us how to walk to the Mega, etc. Everyone was so friendly- top notch!!!

NEW NEGATIVE REVIEWS: Really I am shocked to read the negative reviews. I have been to Mexico and stayed at several hotels in Cozumel, one in Cancun, and several in Playa del Carmen area and I have NEVER stayed at such an awesome place. The only thing I can figure is because of all of the awesome reviews the negative reviewers had some kind of greatly unrealistic expectations. The staff here would obviously bend over backwards to make people happy. They are number one and they want to keep it that way. There is an obvious overly helpful attitude here. I can only imagine that some people just can't be made happy.

SUMMARY: I can't wait to book another trip here!!! It was the best!

Room Tip: If you book with the hotel directly you can choose your unit, but we did run of house and it was awe...
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  • Stayed: September 2011, traveled as a couple
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1  Thank Stephanie0428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Taj Oceanfront & Beachside Condos Hotel

Address: 1 Norte Esquina Calle 14 Norte | Corner 16th Street, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Playa del Carmen
#14 Romantic Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
Price Range: $199 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Taj Oceanfront & Beachside Condos Hotel 3.5*
Number of rooms: 57
Official Description (provided by the hotel):
El Taj Condo Hotel consists of 57 spacious condos situated on 2 separate properties in front of the beach. El Taj oceanfront is directly on the beach and El Taj Beachside is across the street. Guests get to use all the on site amenities including our exclusive beach club. We offer 2 incredible heated pools. The relaxing heated pool on Beachside property is an exotic black mosaic infinity pool with an extra large Jacuzzi while the oceanfront heated pool sits right on the beach in front of our exclusive beach club. We're located in the most liveliest area of Playa that offers the convenience of having the best restaurants, nightlife and shopping within one block from your vacation home.Each Condominium offers expansive floor plans and superb finishes. The Beachside condos have private terraces that are surrounded by exotic plants, Lilly ponds and all face the pool and cascading waterfalls. All the penthouse units in El Taj Beachside feature ocean views from the private roof decks. All the oceanfront units have views of the ocean.Each condo comes with fully equipped kitchens and the finest details including flat screen TVs in all the rooms. We provide the same services usually associated with some of the finest hotels. Our designers traveled the globe to Indonesia trying to recreate an environment reminiscent to Bali. . ... more   less 
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Also Known As:
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront & Beachside Condos Hotel Riviera Maya/Playa Del Carmen, Mexico

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