This is a beautiful, clean resort. The food was decent in the accessible restaurant and very good in the restaurant that would allow "owners" first stab at reservations (required) each night. Because of this we were edged out a few nights. We had a fun time here because it is a beautiful location and we were with our family, but the the entire week we were constantly signing receipt after receipt and tips were expected for every little thing. I am normally a very generous tipper but felt that since we had paid so much for the all-inclusive that a tip should only be if we were extemely satisfied or wanted special attention (ie: the beach service, bar service etc). Many times the service was outstanding and a tip was totally necessary. But after the week...we had acumulated a bill of about $250+ USD just by tipping, they need to work out the "bugs" for all-inclusives.
- Official Description (provided by the hotel):
- The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more less
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- Also Known As:
- The Royal Haciendas Hotel Playa Del Carmen
- Royal Haciendas Hotel
- Royal Haciendas Playa Del Carmen
- The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico