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The Royal Haciendas All Suites Resort & Spa
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Reviews (4,099)
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2,654
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2,891 - 2,896 of 4,102 reviews
Reviewed November 6, 2012

This is my 5th year at Royal Haciendas. I love the place, the service, everything. So much to see, so much to do! The snorkeling is great. Many places are accessible by taxi or the resort shuttle. Something for everyone.

Room Tip: All rooms have a view of the ocean....I don't think ther is a "bad" room
  • Stayed: October 2012, traveled with friends
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Thank Cathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

We stayed at the Royal Haciendas in Playa Del Carmen Mexico the last week of October 2012. The resort was fabulous as usual with great accomodations, beaches and staff.
Our weather was fantastic the whole week with temps in the mid 80's. We spent our days on the beach and in the pools. The wait staff were great whether we were on the beach or in the pool. We had lunch at one of the pool side grills(Luna) and on the beach on several occacions and the food was very good as was the service each time.
We had a group of eight for dinner one night in the Los Murales restaurant and the service was a little slow but the food was well worth the wait, whether it was seafood or beef. We just felt things could have gone just a tad faster and still made for a great evening.
This time of year in Mexico is a lot of fun due to the Day of the Dead and Halloween celebrations going on in the resort and the town of Playa Del Carmen. We spent many evenings in Playa trying out different bars and restaurants as we do every year. If you have never been to Playa or the Royal Hacienda, you need to try them both out, we think you will be back!

Room Tip: Every room here is an exact duplicate. The only loud areas of the property might be close to the pool bars and hot tubs, so if you want a nap get a room away from these. I find it's not really a problem because everything shuts down at an appropriate time.
  • Stayed: October 2012, traveled as a couple
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Thank Cancunkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Secure beautiful location where all your needs are met be a wonderful staff. The room (villa) was emaculate and very roomy. Dive shop on site was very convenient, but other activites were very close by. I had a car, but transportation to activities was usually included. Wifi was not consistant and when you had connection, it was usually slow. Paid for All-inclusive which was mandatory, little expensive, but I think we got our moneys worth. We had a great time.

Room Tip: Higher floors provide better view. Obviously ocean front is got the best.
  • Stayed: October 2012, traveled with friends
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Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

My husband and I just came back from a week's stay at this resort. We are owners of The Royal Caribbean in Cancun and had never been to Playa del Carmen so we decided to switch.
The resort offers the same wonderful ammenities as our home resort. It is wonderfully maintained, the units are beautiful and comfortable and the staff is extremely friendly.
The downside for us was that this resort has now started an "all inclusive" meal program.
While all meals were good, the resort only has two restaurants which makes it boring when having an all inclusive because you end up going to the same two places for the entire week.
Also, one of the restaurants which is a bit upper scale has surcharges on most of the entrees on the menu. Not very expensive but you don't want to pay extra when you are already paying for the all inclusive. Most importantly, the beverages included in the program are very, very low quality. Basic Mexican drinks such as Kahlua and Corona are not included. In this aspect we were disappointed. We do not recommend getting the all inclusive if you are not a big drinker....Otherwise, very very nice....

  • Stayed: October 2012, traveled as a couple
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1  Thank alina1226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

This is a beautiful resort on the Mexican Riviera Maya south of Cancun. The grounds are are immaculate, the staff very friendly and the beach is great. There is a lot to do in the area as well as within the complex. It is a timeshare facility. I traded in but I enjoyed it so much I bought a week!! Don't miss dinner at Los Muerlos, their wonderful new seafood restaurant.

  • Stayed: November 2012, traveled as a couple
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1  Thank JFCSpartaNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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