We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Royal Haciendas, All Inclusive, All Suites Resort to your Saves list
The Royal Haciendas, All Inclusive, All Suites Resort
4.0 of 5 Hotel   |   Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
St. Valentine's Special!
Ranked #40 of 204 Hotels in Playa del Carmen
Certificate of Excellence
Saint Paul, Minnesota, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“My Honeymoon”
5 of 5 stars Reviewed March 13, 2012

The honeymoon at the resort was fantastic. The staff could not do enough for us to help make our stay enjoyable. We had a wedding ceremony on the beach on Monday, and Patricia the planner did a great job making sure everything was as we wanted. I can't wait to go back. We went into Playa Del Carmen to shop and eat a couple of times, and the food was very very good. Taxis into town were $10-$12. I hope we can spend all our anniversaries there.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank M_DMester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,226 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Green Bay, Wisconsin
Level Contributor
254 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed March 6, 2012

Enjoyed a wonderful two weeks at the Royal Haciendas! The weather was awesome! The staff makes you feel so special! Everyone is so friendly and helpful! The activities personel are just wonderful with the kids! The grounds are beatiful with attention to all details!!! Can't wait to go back next year!

Room Tip: Don't think there is a bad room in the resort! We like phase I the best however!
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank GrammaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwalk, Connecticut
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 5, 2012

spent a week there, very much impressed with the accomodations, the location, the service, everything first rate, i was vacationing with the family and we had a wonderful time, most people have a time share there, we did not, that was not a problem at all. they have a huge place there with multiple swimming pools and we never had a problem with finding a place to swim or sit and relax, in the beach area there is a little bit more of competition to find places to sit and relax, but is never super crowded. It is not the best beach in the world a little bit too rocky and windy for my taste, but with so many swimming pools available is not a big deal. the big pools allowed for kids to swim and slopes progressively so that adults can swim with their kids. At times we would go with our kids to the children pools and most of the time we were there by ourselves. for people that want to go into playa del carmen take into consideration that the shuttle bus only provides service sporadically during the day and thus you have to book way in advance to get it. taking taxi will cost you around $15 dollars each way. There seems to be construction of a road that will potentially shorten the time and expense. the store in site is pretty good, you can find almost everything there. going to walmart in town could save you a couple of books.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank julesvurn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 4, 2012

We traded to this resort through Interval International for the week 2/17-2/25. It was our first time at a Royal Resort.The resort is beautiful and exceptionally maintained, rooms perfect, pool areas clean-including bathrooms. If you are a beach person, it is great for walking but has a lot of kelp and rocks-they do however try to keep this clean but mother nature usually wins. The buffet restaurant is just OK, poolside menu also just OK. But the upscale seafood restaurant Los Murales was bar none the best dining experience we have ever had at a resort and we have traveled to quite a few countries and properties. I did not care for Royal's "personal concierge" program which is really a person who tries to get you to a "tour" every time you have a question-so we ended up figuring out a lot by ourselves. They also list a shuttle to Playa on their website-you actually have to sign up for it and it only takes a few at a time-I hate schedules on my vacation and I feel it was misrepresented on their website as to how often it actually goes. Also it seems front desk staff are allowed to answer few questions and will direct you to your "concierge/timeshare representative"

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank 4mdntg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed March 4, 2012

I dont know how anyone could complain about this resort. It is almost new, well cared for on the grounds and in the room care. The cleaning staff go above and beyond as does all of the staff and the location is very close to Playa's 5th avenue..150 pesos cab ride.
As a former hotel manager, I really appreciate how well organized and run this property is.
If you can trade your timeshare to stay here, you wont regret it.
The swim up bars are a real treat as are the fitness workouts you can get mid day in the pool.
Beach is nice and swimming while not the best, a short walk can get you all that you need.
Enjoy yourself and have the time of your life!

Room Tip: All of the rooms at this property are superior
See more room tips
  • Stayed March 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank MarinaWinnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, SK. Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 4, 2012

My family just returned from a stay at this resort. The resort has every amenity available, is very safe, and has extremely attentive and pleasant staff. We had a great condo near the main reception and market, which I preferred ( however, beach front would have been great too for the stunning ocean views!). I enjoyed having breakfast on the deck, and the outdoor hot tub in our suite was a hit with our kids. Other perks:
- fun kids activities, great gym and plenty of beach front to laze,snorkel or walk along.
- stunning golf course next door.
- Regarding the restaurants on site, we thought the pool side grills offered great tasty choices, and didn`t mind the price at all. We only bought drinks at the pool side bar during happy hour.
Some things I would change: less processed foods in the market on site, and infuse more local culture into the resort. At times we thought the atmosphere was a tad sanitized. We did have the benefit of staying the first few days of our trip at the Riviera Maya Suites in Playa del Carmen and prefered the convenience of its location over this one. All in all though we certainly enjoyed our stay.

Room Tip: Second floor ideal for views of the grounds. Not really a bad location, as far as I am concerned.
See more room tips
  • Stayed February 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank PrairieItalian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 2, 2012

I'm a long-time royal resorts member,but this was my first stay at this property. It's quieter and more laid-back than the properties in Cancun's hotel zone, so a great place to "unlax".

The restaurants are more limited in their menus and seatings, and you must shuttle (free) or take a taxi (not free) to go to Playa Del Carmen for shopping and/or greater restaurant selection..

Back on the plus side, it's much closer to good snorkeling and the eco-parks of Xelha and Xcaret.

Two thumbs up!

Room Tip: All rooms have some ocean views, even those furthest back from the beach.
See more room tips
  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
2.5 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#14 of 204 in Playa del Carmen
4.5 of 5 stars 2,242 reviews
1.2 mi away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#54 of 204 in Playa del Carmen
4.5 of 5 stars 2,420 reviews
2.5 mi away
The Royal Playa del Carmen
The Royal Playa del Carmen
#7 of 204 in Playa del Carmen
4.5 of 5 stars 12,369 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#71 of 204 in Playa del Carmen
4.0 of 5 stars 9,624 reviews
5.0 mi away
Sandos Playacar Beach Resort
Sandos Playacar Beach Resort
#57 of 204 in Playa del Carmen
4.0 of 5 stars 9,345 reviews
1.3 mi away
Grand Riviera Princess All Suites Resort & Spa
Grand Riviera Princess All Suite...
#92 of 204 in Playa del Carmen
4.0 of 5 stars 5,627 reviews
Show Prices
Show Prices
Show Prices

Been to The Royal Haciendas, All Inclusive, All Suites Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Royal Haciendas, All Inclusive, All Suites Resort

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Playa del Carmen
#18 Spa Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates):
Hotel Class:4 star — The Royal Haciendas, All Inclusive, All Suites Resort 4*
Number of rooms: 252
Official Description (provided by the hotel):
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Despegar.com, Low Cost Holidays, Hotels.com, getaroom.com and Odigeo so you can book your The Royal Haciendas, All Inclusive, All Suites Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas, All Inclusive, All Suites Resort Riviera Maya/Playa Del Carmen, Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing