I and my family of 3 stayed at this clean, pretty , little hotel for 3 days in February. There are many things I like about this hotel. It is small, pretty, and clean in a Mexican neighborhood about 3 blocks from the beach. The rooms are a good size with a nice balcony. The pool and common kitchen area is very nice and pretty. Drinking water in the lobby is very helpful. The 2 men working the desk, Ferdinand and Roberto, were absolutely wonderful, friendly, and helpful. The management is lucky to have front desk people like them who go above and beyond.
One thing I did not like was having to pay extra for my son. I can understand charging for a third unrelated person in a room. But to charge for teenage children makes it feel like you are being penalized for taking your child with you on vacation!
A couple suggestions, provide drinking water on the second level and in the pool/kitchen area. Provide a couple of basics in the kitchen for all guests, like oil, salt, pepper, and paper towels.
The pool area is very pretty and lush but the trees do not allow much sun back there. A little light trimming of trees would help.
Finally, provide backpacker beach chairs for guests to use at the beach.
- Official Description (provided by the hotel):
- Small hotel, 16 rooms all equipped with A/C, TV with cable, fridge, private balcony and security safe. Services: huge pool with Jacuzzi; shared kitchen, which you can use as you wish; parking lot; high speed Wi-Fi Internet; information on local activities. Coffee available at the front desk from 8:00 to 12:00. Our philosophy is: Welcome to your Mexican home! Our guests are our priority! ... more less
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- Also Known As:
- Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico