Discussing in one world , poor service , poor food, poor hotel, poor room, poor Internet, and ...AND charlatans who wants to sell you time sharing for $8900 !!!
1- We were said that they want to offer us an offer so went to see what the offer was. After 3 hours wasting out time for time sharing offer which was stupid price , they offer us one week free in 3 star hotel if we buy food for 700$ , nice and this was their free offer ....
Avoid really these charlatans !!!
2- Safe and AC in the room was not working !!! They didn't care of any guest, Room was not cleaned well even with tip
3- Internet is poor and is per device , If you are 4 people in a room only one device has free internet and poor , you need to buy such poor internet for 2$ per day per device ... so If you have 3 other device you have to pay 60 $ for a poor internet - and it is said you have free internet
4- Take care of your wife and girlfriend all personnel are looking after girls and women like they didn't see any woman in their life
5- Allergy : Don't use any shampoo and Gel and lotion of hotel , it gives allergy
6- The personnel in the buffet with AC are so rude, the restaurants is the same, just the restaurant near the beach is better , they are some good people there
7- Infections: the first aide is very poor , there are a lot people who get injured because of stones in the sea and gets infected because bad bandage !!!
Enough ? Enough is Enough ,,,
- Official Description (provided by the hotel):
- Ideally located in an area of 445 acres in a prime position on the beach on the Riviera Maya, BlueBay Grand Esmeralda combines elegant Mayan features with contemporary design and a wide range of service to suit the most discerning traveller. BlueBay Grand Esmeralda provides a relaxed atmosphere for holiday makers. The hotel features 979 elegant and well-appointed rooms and suites with the option of a sea or garden view. ... more less
- Reservation Options:
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- Also Known As:
- Blue Bay Esmeralda
- Bluebay Grand Esmeralda Hotel
- Blue Bay Grand Esmeralda Riviera Maya
- Blue Bay Grand Esmeralda Mayan Riviera
- Grand Esmeralda
- Blue Bay Grand Esmerelda
- Blue Bay Grand Esmeralda Resort
- Blue Bay Grand Esmeralda Beach Resort Spa
- Blue Bay Esmerelda
- BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico