Just came back from the BBGE last night and our stay was wonderful! Here are some pro's:
Service: very good, the wait staff and the cleaning service were all there to help in the snap of a finger. We did tip the cleaning staff everyday, and received great service. Our room was cleaned everyday before 1-2 pm which was great because we were at the pool during this time. Bar staff was awesome and always there to suggest their fav drinks and shots!
Pool area: Very clean and I didn't find the pool to have many cracks. I know some people were complaining about the temp and it must have been the time of the year, because the temp was perfect!
Beach area: Again wonderful and really nice white sand. We found that the ocean was pretty clear about 2 days out of 7 days. We did go in on the clear days and enjoyed the warmth of the water. Other days, we took a stroll to the lagoon, which was to the left of the resort. Very nice!
My room tip: Be sure to email them if you have any specific wants. For instance, I emailed the hotel aboout a month before the trip and let them know that if possible I would like a higher level floor and I received it! The staff is really amazing, and I'm not sure why people complain so much.... .the vacation was pure paradise! Oh and food- never boring and the a la carte restaurants were superb!
Thanks for a great birthday stay Blue Bay!
- Official Description (provided by the hotel):
- Ideally located in an area of 445 acres in a prime position on the beach on the Riviera Maya, BlueBay Grand Esmeralda combines elegant Mayan features with contemporary design and a wide range of service to suit the most discerning traveller. BlueBay Grand Esmeralda provides a relaxed atmosphere for holiday makers. The hotel features 979 elegant and well-appointed rooms and suites with the option of a sea or garden view. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotwire, Odigeo, Cancelon, Despegar.com, Hotels.com and Jetsetter so you can book your BlueBay Grand Esmeralda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Blue Bay Esmeralda
- Bluebay Grand Esmeralda Hotel
- Blue Bay Grand Esmeralda Riviera Maya
- Blue Bay Grand Esmeralda Mayan Riviera
- Grand Esmeralda
- Blue Bay Grand Esmerelda
- Blue Bay Grand Esmeralda Resort
- Blue Bay Grand Esmeralda Beach Resort Spa
- Blue Bay Esmerelda
- BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico