I accidentally reserved the wring days but Mario accommodated us anyway. The lobby is not air conditioned but the is because the inner area of the hotel is an atrium so it is all open anyway. It is beautiful!! Small pool that gets full of leaves easily since it is surrounded by trees. Small lizards run around, They are so cute. Our second night in the hotel and pipe broke in the room next to use that caused us to have to move rooms. Mario was very apologetic and helped us with our luggage. The rest of our stay was in a nicer room on the top with a great porch and hammock. They manager came to personally apologize and gave us a basket of authentic Mexican candies.
The staff doesn't speak much English but you are in a foreign country so that should be expected everywhere you go. I love this place and will definitely return. If is 3 blocks from beach. 4 blocks from walmart and 5 blocks from some amazing local authentic restaurants. It's so cute they put towels made into different shapes on you bed each day including dog (including sticker eyes), sea monkey, and turkey. Such a cute touch.
- Official Description (provided by the hotel):
- The Hotel Playa del Karma, in Playa del Carmen, Mexico, is a contemporary ethno-boutique hotel designed primarily with indulgence and service in mind. This Playa del Carmen hotel with its prime location in the heart of the youngest and liveliest city in the Riviera Maya and its close proximity to the Quinta Avenida is centrally located, allowing guests the convenience to access diverse tourist attractions that accommodate all interests and budgets. ... more less
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- Also Known As:
- Playa Del Karma Hotel
- Playa Del Karma Carmen
- Hotel Playa Del Karma Riviera Maya/Playa Del Carmen, Mexico