My husband and I have just returned from a week's holiday at the Riu Palace Riviera Maya. We were concerned before we went as we had read adverse comments about a musty smell in the bedrooms at this hotel. This proved to be the case and at a third attempt of a new room, we ended up in room 2105 on the top floor which didn't smell quite so bad and had a good view of the courtyard and garden areas. The food is excellent with a good choice of different restaurants. The hotel is clean and the public areas well cared for and we always had clean towels in the room every day. All the staff were extremely friendly and helpful. It was, however, noisy around the pool area with loud music and regular games and activities being organised by the Animation Team. It is best to sunbathe on the beach area in front of the hotel for a more relaxing, quieter time. I believe that this hotel is due to be refurbished in 2015 and having been in other Riu hotels which have been modernised, it is long overdue. However, we did have a good holiday and would look forward to seeing the hotel modernised in the future.
- Official Description (provided by the hotel):
- * The hotel Riu Palace Riviera Maya is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Playacar, Riu Yucatan and the ClubHotel Riu Tequila hotels. The 400 spacious and elegant junior suites are set in the 3-storey main building, with its delightful architectural style and surrounded by extensive tropical gardens. * Next Village / Location Playa del Carmen 2.0 km approx. * Next City Cancún 60.0 km approx. * Airport Cancún International Airport (CUN) 55.0 km approx. * Main Building 3 floors 400 rooms * Accepted Credit Cards: MasterCard, Visa ... more less
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- Also Known As:
- Riu Palace Riviera Maya Hotel Playa Del Carmen
- Riu Riviera Maya
- Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico