I was a skeptic due to some complaints on here about so many things. This place is not huge! It's big but not big enough to not find where you want to go and you never have to walk to far for anything.
There is an infinity pool that is above the other pool so you have 2 to choose from. Very clean!! The music is not to loud, but if your looking for peace and quiet then you shouldn't go to any hotel on a beach there's always noise, but I loved having music!! The beach is magnificent, lots of palm trees if you want shade. There's hammocks to relax in also. The beach is very clean.
We only tried the steak house it was delicious but we proffered the buffet..you can reserve 2 at a time it takes a few minutes to reserve. The buffet weather breakfast lunch or dinner had so many selections from soup to salad seafood steak Mexican food pastas and sooo many desserts (( I GAINED 10 pounds)) that tells you how delicious the food is..
The rooms are immaculate !!! Shower with jacuzzi tub. Double sinks. The bed was perfect !!! We even tried out the room service the traditional club and chocolate cake was amazing!!
Most of the shows are fabulous. The mariachi band got boring but I think they do it to give you a Mexican experience. The staff is beyond hard working.
Lester and Jose and geny night staff at the shows boy they work so hard and sooo friendly royal treatment!!!!
The staff doesn't make a lot so be generous, yes it's all inclusive but $2.00 here and there won't kill any of us but it helps them alot!!!
We went to the shops down the road you turn left and cross the street very cute stuff and only a 3 minute walk. We also walked in and out of other hotels to check them out for the future( we've stated at riu tequila there also, awesome place but not on the water)
5th avenue is like a 10-15 minute walk if you turn right from the hotel or can is $7.00. This is an experience I was quite nervous due to so many bad reviews. But if you just ignor and keep walking your fine...
Diego from the staff has to be the nicest friendliest person we met along with so many you leave and you feel your part of the family..
We met so many great people our last night was amazing we didn't want to leave!!!
So again don't listen to the negative reviews if you want royal treatment nice staff clean rooms fabulous food give this a try!!!! Have a great time!!!! MALLI FROM MICHIGAN...
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- Also Known As:
- Riu Palace Riviera Maya Hotel Playa Del Carmen
- Riu Riviera Maya
- Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico