We arrived on August 27th at the Riu Palace Riviera Maya for a 5 night stay. When we arrived at 4:30pm, the check-in was speedy and efficient and our room was ready.
The room was spotlessly clean. The A/C kept the room nice and cool even though it was quite hot outside. The room had a programmable safe (laptop friendly), stocked mini fridge (sodas, water, and Doss XX beer), liquor dispenser (vodka, rum, tequila, brandy), iron and ironing board, ceiling fan, well stocked restroom (nice soaps and lotions) and a flat panel TV.
We have stayed at many RIUs and this RIU Palace was very nice being right on the shoreline with exceptional views, clean grounds and spotless majestic interiors.
The buffet food at the RIU was always very good and plentiful. We only ate at one specialty restaurant, Brazilian Steakhouse. The food there was very tasty with exceptional service.
Without calling out all the names of the employees who took very good care of us...all I can say is that they provided top-notch service. We never wanted for anything.
I would certainly recommend this RIU for an all inclusive stay in Play Del Carmen.
When considering other reviews of this resort, I have to note that we DID NOT have any trouble with missing items, theft, bugs, creatures in the room, food, drinks or service. For the price and location, it was a very good deal. We cannot wait to go back to visit again.
- Official Description (provided by the hotel):
- * The hotel Riu Palace Riviera Maya is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Playacar, Riu Yucatan and the ClubHotel Riu Tequila hotels. The 400 spacious and elegant junior suites are set in the 3-storey main building, with its delightful architectural style and surrounded by extensive tropical gardens. * Next Village / Location Playa del Carmen 2.0 km approx. * Next City Cancún 60.0 km approx. * Airport Cancún International Airport (CUN) 55.0 km approx. * Main Building 3 floors 400 rooms * Accepted Credit Cards: MasterCard, Visa ... more less
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- Also Known As:
- Riu Palace Riviera Maya Hotel Playa Del Carmen
- Riu Riviera Maya
- Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico