While we always expect 5 star service in 5 star resorts, we all know that doesn't always happen; however, we were pleasantly surprised by Fairmont Mayakoba. It has been a year since our visit, and it still brings back fond memories.
Architectural and design of the resort is great and it's expected. The bathrooms in the standard rooms are much better than the typical standard 5 star hotel rooms by size and amenities. It is a very large resort lot, but it is not a problem as there are golf carts ready to take you anywhere (your room, the beach, the pool, anywhere). ALL the staffs were so well trained. Each of them are courteous and helpful.
We especially LOVE the "private beach". the staff at the beach were very attentive and accommodating. Prices are fair and not overpriced.
Spa was also great. We visited the spa twice during our week long visit and we wished we had gone at least one more time!
The only thing we "HATED" during the stay was this stupid bird that couldn't stop screaming a few mornings. but that's nature =) We thought we would be attacked by mosquito since the resort is so lush, but I have to say the resort does a great job in getting rid of pest and mosquitos!
We will definitely be back!More
- Breakfast included