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Acanto Boutique Hotel & Condominiums Playa del Carmen
Ranked #18 of 215 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersBronze level
Reviewed February 16, 2014

My husband and I have traveled to playa del Carmen the last ten years. Our stays are usually at the royal all inclusive resort. We were more than happy at the Acanto! It's is very close to beach and fine dining. Shopping right around the corner. We had a two bedroom penthouse with roof top and we utilized the roof BBQ every other day. Housekeeping was very thorough. All staff friendly and helpful. My request would be small pools on the roof. The jacuzzis are fine for evening but would prefer somewhere to cool off from the warm sun. We did fill jacuzzi two days and not turn it on so the water stayed cool for a quit dip. Worked great! I would recommend this hotel to everyone wanting to experience playa outside of the resort atmosphere. We will return next year for sure.

Room Tip: Sell t rooms with roof top access
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  • Stayed: February 2014, traveled with friends
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Thank Connie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
matthew c, General Manager at Acanto Boutique Hotel & Condominiums Playa del Carmen, responded to this reviewResponded February 28, 2014

Thank you Connie!!
I am so glad you had a great time

we often get people that do not want to stay at the all inclusives any more.
1. at an all inclusive your basically stuck there
2. at an all inclusive the food is not great quality and is repetitive
3. the rooms are generally basic
4. they are more expensive than Acanto
5. you do not get a brand new 1,2 or 3 bedroom unit with marble floors, granite counter top kitchens, all appliances, plasma tvs in every room, central air conditioning or private penthouse with Jacuzzi and bbq.

Nor do you get the one on one private service that our staff offers all of our guests.

The beauty of the many beaches and the quality of the many restaurants and shops all withing walking distance to our hotel makes the stay at Acanto more enjoyable and like a second home

We have a Jacuzzi and BBq for all to enjoy even if they do not reserve a penthouse unit

Thank you again and well be looking forward to your groups return

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495 - 501 of 884 reviews

Reviewed February 13, 2014

The staff was very helpful and friendly. The place was always clean. I felt safe! They have free calls to USA and wifi (which another hotel did not have!). It was only a short walk to the beach or to shopping areas! It was perfect!!

  • Stayed: February 2014
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Thank Allisonpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
matthew c, General Manager at Acanto Boutique Hotel & Condominiums Playa del Carmen, responded to this reviewResponded February 28, 2014

Although we are in the heart of Playa del Carmen, our location on the pedestrian side street make us easy to miss. Once you enter our gates we offer a whole new world.

We are constantly adding benefits for our guests. Now including free wifi throughout the hotel and Long distance calls as well if you have to contact your friends or family.

Our new VIP Privelege card offer our guests access and specials on several restaurant and beach clubs around Playa

Our bakery also now offer breakfast for all guests.

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Reviewed February 13, 2014 via mobile

I had an excellent time for the three days and two nights. Your staff is great and so very helpfull at all time, and your place is beautiful clean and very well located (a few steps from la quinta avenida). I wish I can come back in the near future.

Alejandra

Stayed: February 2014, traveled as a couple
Thank Alejandrapeon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
matthew c, General Manager at Acanto Boutique Hotel & Condominiums Playa del Carmen, responded to this reviewResponded February 28, 2014

Thank you Alejandra. We look forward to seeing you at the hotel again soon. Merida is not far away.
Be sure to contact the front desk for your VIP Discount

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Reviewed February 13, 2014

"Acanto embodies the very spirit of Playa del Carmen by combining sexy, stylish design with a perfect location that will allow for effortless transitions from beach to the fashion, cuisine and nightlife of 5th avenue..."

I work for Mexi-Go! a Canadian Magazine about Mexico and have had the pleasure of staying at many great hotels around the country. I absolutely loved my time at Acanto and can't wait for my next visit. Keep up the great work!

  • Stayed: February 2014, traveled on business
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Thank gabrielandwendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
matthew c, General Manager at Acanto Boutique Hotel & Condominiums Playa del Carmen, responded to this reviewResponded February 28, 2014

We Love the analogy to the sexy and stylish design. Our architect and interior designers are world class.

Thank you for the compliments

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Reviewed February 12, 2014

Allure Destinations organized our recent stay at Acanto Hotel & Residences through in Playa Del Carmen, Mexico. My wife and I have been proud members of Allure Destinations with no complaints for a little over 5 years now. We couldn't imagine using another company and we´re so happy that we chose Allure Destinations as our travel club.

We usually vacation in Mexico as Allure Destinations offers great locations and simply stunning accommodation options, plus we are a little older now and really can´t handle long haul flights anymore.

Acanto Hotel & Residences is a lovely boutique style resort and really has a nice intimate feel. The romantic ambiance is perfect for couples or Honeymooners. We stayed here last month (January 2014) and found that the resort catered perfectly to our needs and seemed to accommodate other more family orientated groups who were also staying at the resort.
Our suite had an ocean view and quite literally, Acanto Hotel & Residence is right on the beach. We were actually lucky enough to be staying there during a full moon, and the beach is absolutely stunning during this time, perfect for romantic strolls for those looking to reignite the flames of passion in their relationship.

What my wife and I really like about Acanto Hotel & Residences is that the resort is just a short walk away from 5th Avenue; you literally arrive right in the thick of the action. Playa Del Camren’s 5th Avenue is definitely the epicentre of life in the area, and generally all the tourists converge on this seemingly never ending street of souvenir shops, restaurants, bars, tour stands and attractions.

As we are Allure Destinations members we received absolutely fantastic service and treatment, there was never enough anyone could do for us. It really makes a difference if you can stay at world-class resorts and be waited on hand and foot, and greeted with smile everywhere that you go.

It was our first time staying at Acanto Hotel & Residences, and we would 100% recommend it.

Room Tip: Rooms father away from the swimming pool are probably a little bit quieter than those closer to the...
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  • Stayed: January 2014, traveled as a couple
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1  Thank brians268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
matthew c, General Manager at Acanto Boutique Hotel & Condominiums Playa del Carmen, responded to this reviewResponded February 13, 2014

Thank you for the praises. We do cater to families, honeymooners, weddings and small groups as we are intimate with 21 units..

We are known as one of the most romantic hotels in a very romantic area such as Playa del Carmen.

The Penthouse rooftop units are for sure the most popular and the views from the roof are bar-none. A night under the stars and moon in the jacuzzi is a must for all romantics.

I just want to clarify to readers that although it appears that we are on the beach we are actually 1 block away from the beach

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Reviewed February 12, 2014

Can't go wrong here. Very private, upscale apartment type housing right in the heart of Playa Del Carmen. Everything was in walking distance. Tons of great food, the lady (Karla?) at the front desk was BEYOND helpful in directing us to restaurants, getting cabs, etc.

100% would recommend.

Room Tip: All the rooms are solid - this place is where you want to be.
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  • Stayed: January 2014, traveled with friends
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Thank Tanner W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew S, General Manager at Acanto Boutique Hotel & Condominiums Playa del Carmen, responded to this reviewResponded June 5, 2014

Consider us your home away from home.. Well welcome you with open arms and a great room..

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Reviewed February 11, 2014

Unique. In the heart of Playa on a blocked off street. One of the very nicest places to stay. Great staff great service. Everything in walking distance. I will not forget my stay, as it was on the top of my list. You cannot go wrong. Secure to the point I left things outside my room and had no fear of anything being misplaced. I can't say enough.

Room Tip: Don't rent a car, it is not needed in this location, even if you take the ferry to Cozumel. All...
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  • Stayed: January 2014, traveled as a couple
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Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Acanto Boutique Hotel & Condominiums Playa del Carmen

Address: Calle 16 Norte | Between 1st & 5th ave, Playa del Carmen 77710, Mexico (Formerly Acanto Condo Hotel)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Spa Hotel in Playa del Carmen
#13 Family Hotel in Playa del Carmen
#15 On the Beach Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#32 Green Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
Price Range: $116 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Boutique Hotel & Condominiums Playa del Carmen 4*
Number of rooms: 30
Official Description (provided by the hotel):
At Acanto Hotel all guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach which is just one block away. Daily maid service, discounts to local area restaurants & beach clubs, a beautiful roof top with BBQ and views of the Sea. Acanto offers Deluxe rooms and 1, 2 or 3 bedroom options all surrounding a courtyard and swimming pool. Most rooms include full kitchen, living room and dining room. The location is a secluded and quiet side street, steps to restaurants and beaches offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere. Our experienced staff will cater to your every need. All Accommodations offer marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and much more. All accommodations are energy efficient and ecologically friendly. We are a smoke free facility.. The Hotel no longer offers Jacuzzi's. We are LGBT Friendly. ... more   less 
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Also Known As:
Acanto Boutique Hotel & Condominiums Playa Del Carmen Riviera Maya, Mexico
Hotel Acanto Boutique

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