Well, after our first stay at the Acanto (honeymoon 2007), we wanted to return to the same hotel in 2013. This time we brought 2 other couples with us. Based on the rave reviews of the hotel, they were excited to join us. In 2007, this hotel was the most romantic boutique hotel we had ever stayed in. The few rooms they had were perfect and the staff was so helpful. Now in 2013, all of Playa has expanded...including the Acanto. While we were not expecting the exact same experience, we figured the expansion would just be an updated version of the great floor plans and attention to detail the rooms had before...sadly, this is not so.
The staff is still very helpful and pleasant, but the attention to detail seems to have left behind. While the updated look of the rooms (artwork, furniture etc.) were a pleasant surprise, the bathrooms left something to be desired. Also, the beach club, restaurant and gym you are able to use are not on the premises. The rooftop also left something to be desired. I may be nitpicking here...but prior to the expansion, this was the perfect boutique hotel. I know change is inevitable, but I just wish they would have thought it out better.
I still think it is one of the nicer hotels in the area and I am in no way discouraging new comers to stay here. We are still having a great time and the hotel is clean and nicely decorated. For us, if we come back to Playa, we may look into another option for lodging.
- Official Description (provided by the hotel):
- The only Condo Hotel and Rental Accommodations in Playa del Carmen, Offering fully equipped 1,2 and 3 bedroom rentals. Acanto is one block from the beach and the pedestrian-filled la Quinta Avenida. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. We have a beautiful roof top with BBQ and sweeping views of the Caribbean Sea. All accommodations surround a courtyard and swimming pool. The accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great on a secluded and quiet side street, steps to restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All Accommodations offer marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and much more. All accommodations are energy efficient and ecologically friendly. We provide natural soaps and shampoo for all of our guests and are a smoke free facility.. The Hotel no longer offers Jacuzzi's on the property. ... more less
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- Also Known As:
- Acanto Boutique Hotel
- Hotel Acanto Boutique
- Acanto Hotel & Condominiums Playa Del Carmen Riviera Maya, Mexico