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Acanto Boutique Hotel & Condominiums Playa del Carmen
Ranked #18 of 215 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersBronze level
Reviewed February 1, 2012

Had an amazing visit at the beginning of the year . Our group of four were wowed by the amazing service and hospitality we received . Special thanks to Joel for going out of his way, making our stay so comfortable and enjoyable . We have recommended this property to our friends and family and cannot wait to return !!

  • Stayed: January 2012, traveled as a couple
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Thank shosho_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 31, 2012

This was our first vacation in Playa Del Carmen. Our check-in agent made us feel very welcome. We found our condominium to be brand new, clean, fully-furnished, beautifully constructed, and well-designed. Throughout our stay, the housekeeping employees performed all cleaning tasks exceptionally well. They were unobtrusive, flexible with our schedule, thorough, and detail-oriented. For being in such a prime location, I was surprised at how quiet and peaceful the rooms were. We appreciated consistently comfortable slumbers.

What especially impressed me at Acanto Hotel and Condominiums was each staff member. Each one was so helpful in answering all the questions I had at any time of day. We appreciated the 24-hour security, too. Acanto Hotel representatives helped me coordinate car rentals, dining arrangements, and taxis with ease and competitive pricing in a polite, helpful, and pleasant manner. Guest services were superior, and the atmosphere of true hospitality was a class act. We hope to stay here again!

  • Stayed: January 2012, traveled with friends
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Thank soundsation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2012

We are renting a 1 bedroom condo for a 6 week period at Acanto and we are very happy with our selection. We had exchanged several emails prior to confirming our stay and the description of the services and amenities are as promised. The location is excellent since it's a block away from the beach and near a multitude of restaurants, shopping, Mega, etc. Our condo was ready and very clean. It is very nicely furnished and the king size bed is very comfortable. The courtyard and common areas are kept very clean and are well maintained. The staff is very professional, fluent in english and very eager to please their guests. Any questions or requests made were quickly attended to by the staff and manager. The jaccuzi was always ready and clean when requested. The staff is available to reserve tours or restaurant reservations. A significant discount is available for the new gym located a few steps away from the condo. A minor suggestion would to add to the kitcheware such as no of dishes, ustensils, bowls, etc We would recommend this hotel with no hesitation.

  • Stayed: January 2012, traveled as a couple
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1  Thank claire19841987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2012

Great new hotel in the heart of Playa Del Carmen. I visited with my wife and 1 year old daughter and we had a really nice time. Would recommend it to anyone looking for the Boutique hotel.

  • Stayed: January 2012, traveled with family
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Thank Arvin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2012

A large group of my family just returned from the best vacation in years. Much of the enjoyment can be attributed to the Property and Staff of the Acanto Boutique Hotel/Condos.
The suites, we had 2 and 3 bedroom units, were large, well decorated and furnished comfortably. As it has been newly renovated, a few minor gliches arose; but those were taken care in moments without disturbing us too much. The roof top hot tubs were clean and refreshing after a day on the beach, only 2 blocks away. 25 resturaunts of all types within 5 minutes walking from the hotel. No language barriers with the day staff, although the night attendent did not speak much English. He was still able to assist as needed. We (the 17of us) will surely keep this location on the top of our list for places to stay in Playa del Carmen.
One of the best things was no sales pitch for any of the available units.

  • Stayed: January 2012, traveled with family
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Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2012

This hotel is a great place to stay for people of all ages. Located just off of 5th Ave, and just a few steps from the beach. As a family of 5, the 2 bed/2 bath was a perfect amount of space. Every single staff member was accommodating, friendly and more than willing to help us have a great stay - excellent hospitality service. The hotel staff had great recommendations for everything including where to stay on the beach, what to do for kids/activities during the day, for food. Would definitely go back!

  • Stayed: January 2012, traveled with family
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Thank Alexandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2012

A newly renovated hotel hotel, it is right in the heart of Playa, an all around fantastic location. Eventhough it is right off 5th, it is very quiet. Definitely a plus to have separate bedrooms too. The suites were very well appointed. I would absolutely consider staying there again.

  • Stayed: January 2012, traveled with friends
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Thank Justin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Acanto Boutique Hotel & Condominiums Playa del Carmen

Address: Calle 16 Norte | Between 1st & 5th ave, Playa del Carmen 77710, Mexico (Formerly Acanto Condo Hotel)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Spa Hotel in Playa del Carmen
#13 Family Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#15 On the Beach Hotel in Playa del Carmen
#32 Green Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
Price Range: $116 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Boutique Hotel & Condominiums Playa del Carmen 4*
Number of rooms: 30
Official Description (provided by the hotel):
At Acanto Hotel all guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach which is just one block away. Daily maid service, discounts to local area restaurants & beach clubs, a beautiful roof top with BBQ and views of the Sea. Acanto offers Deluxe rooms and 1, 2 or 3 bedroom options all surrounding a courtyard and swimming pool. Most rooms include full kitchen, living room and dining room. The location is a secluded and quiet side street, steps to restaurants and beaches offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere. Our experienced staff will cater to your every need. All Accommodations offer marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and much more. All accommodations are energy efficient and ecologically friendly. We are a smoke free facility.. The Hotel no longer offers Jacuzzi's. We are LGBT Friendly. ... more   less 
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Also Known As:
Acanto Boutique Hotel & Condominiums Playa Del Carmen Riviera Maya, Mexico
Hotel Acanto Boutique

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