Stayed in the illusion in March. Well situated a short walk from the beach and main street, extremely friendly helpful staff but that is where the good things end ! The room was what we would say was devoid of any luxury, no wardrobe, no plug in the washbasin, as for the 'minibar', read small refrigerator under the tv. The continental breakfast was a total disappointment, wait a lifetime for the ancient toast machines and then proceed to the slightly warm water for tea making, butter either frozen solid or liquid, eggs will be extra sir ! Add to all that the aircon machine outside our door that would wake the dead. All in all , apart from the staff, very disappointed and would not use again at half the price.
- Official Description (provided by the hotel):
- The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more less
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- Also Known As:
- Illusion Boutique Hotel By Xperience Playa Del Carmen
- Hotel Illusion Boutique
- Illusion Boutique Playa Del Carmen
- Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico