We recently stayed at the Hilton Playa Del Carmen. I had also been to this same resort 5 years ago when it was The Royal. While many things are the same, the service and food were exceptional. All the staff were amazing but Alfredo would even search for you in the pool (and even find you covered in foam at the foam party) to deliver your drink. Honestly this was the best pool service I have ever experienced.
Yes the beach isn't exceptional but they do a great job clearing out the seaweed and the bar service on the beach was just as great as the pool (and free cabanas). The construction to me was never even remotely a problem and actually made the resort less crowded.
Pro tip: get a poolside room and a $30 hour beach palapa massage off property less than 100 yards down the beach. Stay for the pool foam party... so much fun!More
- Free Wifi