We stayed here for three nights. It is a decent place and the people at the reception are nice. The room is decent and the location is good. For what we paid it is a good place to stay EXCEPT the issue about the maids. I do not think they understand what a do not disturb sign on the door means. On our second day after we got here, the maid clean our room with a do not disturb sign while we were out. We let that slide but on our third day. We were inside just waking up when the maid opened the door without even knocking. I have never been a place where they just opened your door without knocking and not considering the privacy of the guest. We were not wearing proper clothes for her to just barged in. We had enough so we went down on the reception and complained about the issue. Overall it would have been great except the issue with the maid. It was annoying.
My tip is to make sure you let the receptionist know to tell the maid not to disturb your room when the do not disturb sign is on the door.
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- Also Known As:
- Banana Hotel Playa Del Carmen
- Koox Hotel Banana Riviera Maya/Playa Del Carmen, Mexico