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Reviewed March 10, 2018

Refer to review by HLMatt.(we had the same room) Most of what was advertised (and the photos) was greatly exaggerated. There was no restaurant (only a small stove with one guy who could make eggs & pancakes). It closed soon after we arrived, but the manager did give us a refund for the advertised breakfast included. The pool was only for wading-not clean. No barbeque, bar, phone service, screens, transportation, etc. No sofabed -good thing our invited guest couldn't make it! The manager did give us a ride once to grocery store. Walk to beach or town 20 min or more. Everything else much farther. Daily maid service was very good. Kitchenette had mini fridge & 2 burner stovetop, with very few dishes etc. Airconditioner in BR defunct. All in all we were OK, as all we really needed was an inexpensive place to sleep.

Room tip: Impossible for anyone with accessibility needs. No nice view, no screens, noisy street. long walk or taxi ride to anywhere else.
Date of stay: January 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Roland S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2018

This place was a real disappointment. I know the cost wasn’t a lot but we’ve stayed in much nicer places for similar price.
PROS
Good shower pressure.
Bed was comfortable.
Location was nice. Good restaurants and an OXXO right next door. Walk to Playa del Carmen beach was about 30 min.
CONS
Huge closet but no place to hang or put your clothing in it. When I asked front desk about this the provided us with three clothes hangers that we had to hang from the one lonely shelf that was 7' off the floor (so too high to stack clothes on and reach). The closet had no rod.
The furniture consisted of a double bed (advertised as a King size), a small table for the phone, a desk that held the TV with not much room for anything else. Both had drawers but too small for clothing.
The window had no screen so leaving it open wasn’t really an option.
The toilet seat was not properly attached and seating yourself on it without falling off became a balancing act.
The cold water tap at the sink only let out a very small stream of water.
The safe locked with a key which had to be wiggled and coaxed to open the safe once locked.
Hot water in the shower went from cold to scalding in an instant. You had to stand under the cold water until it warmed up as there was no way to warm up the shower before getting wet.

Wifi was pretty much non-existent most of the time. Signal weak at best when you could actually get it.

I have no knowledge of any of the other rooms but “ARIES” was not a pleasant experience. We would not likely stay here again.

Date of stay: February 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank HLMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2017

Cute place to stay for a quick weekend trip. Local and near everything you could possibly need. Once you get used to the gated mindset, the rest is easy. Staff is very nice and very helpful with getting you in touch with what ever you need.

Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with HP Windows 10
Thank gibrangirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2017 via mobile

Been here with my girlfriend and other 2 couples for a week end...
Is a nice quiet place in a strategic place of playa del carmen.
The rooms are clean and the beds are comfortable.
On the rooftop there is a really nice little restaurant and they serve delicious breakfast.
The hotel is close to everything you need:
Beach, 5th av., malls etc... So is really strategic.
The proportion price/quality is more than fair.
We met the owners and they are such a lovely people.
We received good service at the front desk. We'll be back 4 sure.

Date of stay: May 2017
Trip type: Traveled with friends
1  Thank Ivan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2017 via mobile

I've Been in this boutique hotel couple times and it is not only cute but the staff , are very kind and genuine , i come here not only for the location and security that it offers but the good atmosphere around including the girls and guys who work here i will recomend

Date of stay: September 2017
Trip type: Traveled on business
Thank Syama R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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