Having read the recent reviews, I was a bit uneasy to discover I would be staying here for three nights. But I was actually pleased with what I found. I had two different rooms, one on the third floor and one on the second. Both were perfectly acceptable, with plenty of space, working AC, nice shower with good water pressure and good housekeeping. And, of course, a wonderful location just off 5th ave. There was a lot of work going on while I was there to spruce up the place--painting and repair as far as I could see. The front desk always had beach towels available and the one time I asked and they were out, someone went and got one right away. There was always someone on duty at the desk and they always seemed pleasant and accommodating. It is true that there is no restaurant or bar at the hotel, but, with all the choice around the corner, that was no drawback. I only had two complaints (aside form the general complaint I have about most hotels I have stayed in--no decent reading light). The sheets need updating. The ones in the first room I had were old and stained. And the second night I was there, a family with a couple of small kids were checking in when I got back to the hotel about 10:00. We had an early day the next day so we wanted to go to bed early, but this family got into the pool in the courtyard about 10:30 and the kids were shrieking and laughing until after midnight. The sounds just echoed in the open space on the courtyard. I wish whoever was on duty as the desk had said something.
- Official Description (provided by the hotel):
- Hotel characterized by a Mexican style created to meet the needs of the traveler who appreciates the best quality, privacy and personalized service in a world full of details with flavored Mexico. Hacienda del Caribe is a small hotel so that each of our 34 rooms have charm and personality. We invite you to discover Hacienda del Caribe where serving you is a privilege! ... more less
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- Also Known As:
- Hacienda Del Caribe Hotel
- Hacienda Del Caribe Playa Carmen
- Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico