We stayed for 8 nights in February. The staff were extraordinary: helpful, friendly, and quick to help with any of our requests. They asked if we would consider moving from the first to third floor after our first night. The first floor room was fine: one queen sized bed, facing the pool, nice bathroom/shower area and a small wardrobe and safe. The new 3rd floor room had 2 queen beds, 2 room bath, dining area, fridge, and patio overlooking the street. We enjoyed our stay. The staff were helpful with suggestions for excursions, dining, and local shops to check out. We were on the EP, but has a couple of delicious breakfasts at Mr. Chilis before heading out on day long adventures. It was easy pick up and drop off right at the hotel open doors. 24 hour front desk staff was nice to have. The free wifi was intermittent but available enough while we were there that it wasn't an inconvenience. Our room and the grounds were kept spotless. I felt very safe even though it is only 1/2 block from the busiest downtown tourist street, 5th Ave, in. Playa del Carmen. A quick 2 block (less than five minute) walk to the beach.
- Official Description (provided by the hotel):
- Hotel characterized by a Mexican style created to meet the needs of the traveler who appreciates the best quality, privacy and personalized service in a world full of details with flavored Mexico. Hacienda del Caribe is a small hotel so that each of our 34 rooms have charm and personality. We invite you to discover Hacienda del Caribe where serving you is a privilege! ... more less
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- Also Known As:
- Hacienda Del Caribe Hotel
- Hacienda Del Caribe Playa Carmen
- Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico