This hotel is in a great spot, a very short walk from the main shopping area and the beach. Plus the ADO station is just round the corner, which is great for buses to/from other cities or from Cancun airport.
The building is very nice and it's pleasant being down by the pool. The pool itself is small, but it's still good enough for a quick dip if you're hot. The water is, however, rather cold.
We got one of the cheap rooms online, and as was perhaps to be expected, it certainly wasn't the best room in the place. Being on the ground floor, it had no natural light, so was rather dingy. I imagine the rooms on other floors would be brighter at least, though I think they cost more. The toilet seat was missing when we arrived, but a workman replaced it.
The staff were friendly and helpful, but one thing they weren't able to help with was the internet. Wifi was available on the first night, but went down the next morning and didn't return for the duration of our stay. It was very frustrating, for we had things to organise online and therefore had to go to an internet cafe. Before the internet went down we had to to outside to use it, despite our room being off the courtyard.
If you get a good deal for this hotel online it's worth staying here, but don't expect the Hilton, or a stable internet connection.
- Official Description (provided by the hotel):
- Hotel characterized by a Mexican style created to meet the needs of the traveler who appreciates the best quality, privacy and personalized service in a world full of details with flavored Mexico. Hacienda del Caribe is a small hotel so that each of our 34 rooms have charm and personality. We invite you to discover Hacienda del Caribe where serving you is a privilege! ... more less
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- Also Known As:
- Hacienda Del Caribe Hotel
- Hacienda Del Caribe Playa Carmen
- Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico