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“Noisy hotel”
Review of Hotel Eclipse

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Hotel Eclipse
Ranked #148 of 214 Hotels in Playa del Carmen
Certificate of Excellence
winnipeg
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Noisy hotel”
Reviewed December 7, 2012

Spend a week there in Nov 2012, bar underneath hotel open 24 hours, just around corner from 4 nite clubs trying to outdo each other whit djs pushing some heavy metal music.
Earplugs a necessity. staff was ok though and helpfull. Internac machines on the street now charge exorbinant fees.r

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank falconfly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Merida, Yucatan
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 13, 2012

Peter runs a great hotel!

His years as a food and beverage manager have honed his customer service skills. After 2-decades of living and working around Playa, nobody knows Playa better or has a more reliable customer base.

His German-ness provides an eye for detail and customer comfort at a very economical rate.

Located a half block from the beach, the Blue Parrot and 5th Avenue - park your car and walk for the rest of your stay in Playa.

We've been staying here since 2007 and have, at one time or another, been in most of the rooms. I like all of them. Peter is constantly remodeling, updating and adding new rooms.

My favorite room is the loft suite. There is a kitchen sitting area downstairs and a bedroom with a king size bed, desk and flat screen up. A tightly woven thatched roof gives it a tropical feel and the A/C makes for cool sleeping. The hum of the A/C and ceiling fan also mutes the music and beat that thrums from the Blue Parrot.

During this stay, Peter upgraded me to the front suite on the 3rd floor. This spacious suite comes equipped with a king size bed, a full kitchen, glass dining room table, a single bed, a couch that also turns into a bed, large flat screen TV and a great balcony that over looks the street activity. There is also a round table and chairs on the balcony. A large, clean bathroom with good water pressure - hot & cold.

4 or more people could comfortable share this room.

A breakfast of coffee, fresh fruits, juices, cereal, granola and breads is included and served on the 2nd floor veranda.

The staff is first rate, the rooms are super clean, the beds are comfortable, the food is good and the coffee is hot and ready - early in the morning!

The place was full of Israeli kids, back packing through Mexico and several of Peter's continually returning friends and clients whom stop in on their journeys to beach homes in Costa Maya or other corners of the Caribe.

The place just feels like home. Thanks to Peter and his excellent staff, it will always be our home in Playa.

Room Tip: Room towards the back are quieter if your an early to bed type.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank miguelsmexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec, Quebec, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 16, 2012

A small Word to thank all the team of the hotel. We loved the Eclipse. The cleanliness of the site is remarkable. Crusoe rooms are simply perfect. Beware, if you want to sleep, is perhaps not the ideal room type. We enjoyed access to the Playa Mamitas Beach Club. It was a memorable week with a service peers.
Thanks to Riccio, Vivianne, Peter and all the extra friendly staff. Thanks especially to Alex for his customer service custom and which allowed us to discover Playa del Carmen and its surroundings in a different way.

An experience that will happen again. Paradise exists and is located on first avenue.

Thank you for everything!

2 ** Gurls ** from Quebec and Montreal

Room Tip: the Crusoe rooms are cute with their two stages but if you have light sleep choose another type of r...
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  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Veronique_Bouchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zacatecas, Mexico
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 10, 2012

The owner is a very nice German guy who lives in Mexico. Er spricht gut Spanisch auch. El hotel es agradable, muy limpio y tiene todas las comodidades básicas.

Room Tip: Suites are very nice
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  • Stayed June 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank samyeguiluz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martha's Vineyard
Level Contributor
156 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed January 3, 2012

I'm sure this used to be a nice little place. Very quaint, nothing fancy and a good location....before the clubs moved in. There are literally six open air bar/clubs beginning two doors down. They blast the music so loud, each trying to outdo the other, the windows in our room vibrated. My mistake, as I didn't check tripadvisor before securing a room here. We left after only two nights. Just couldn't take it and will never return. Don't be fooled into thinking the rooms off the road are more quiet. The music seems to echo and travel around the courtyard of this place. It's ruined this place, unless you like staying up until 5:30am, which is when the music and noise stopped.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Knows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 21, 2011

Well part of it was my own fault not reading TripAdvisor! The title "Sleeping in a Disco" is right on. I arrived at midnight and all clubs were already in full swing. These clubs are right down the street and are one of the few ones opened till 4am. Immediately when I got here I was welcomed warm heartedly and told that noise would not be an issue they have double paned widows and then provided with ear plugs and instructed on how to use these. What brought me to the place was the location and also the style of the room, the Robinson Crusoe look. Well I got a different room a much bigger one but not want I had initially in mind. Another thing was the price, I was told that there is an extra 6% charge if I use my credit card. This was not indicated properly on the site, only if I pay cash will I not have this issue. The room was nice, staff very friendly, but if I had read TripAdvisor I would have picked up not only the noise issue each and every night of my 7 day stay but also the other complaints made about the sheets and mattress. In addition the bathroom sink had severe issues where the faucet was shorter then the basin making water leak all over the counter and difficult to place your hands under the faucet to get access to water.

I am totally not happy with the place. When one goes on vacation you expect that what you pay for is clearly stated, any pictures that show the room your are booking is exactly or closely follow with what you choose up front and and that any extra charges or fees are clearly indicated. If this is not the case and they can not meet this then the hotel should let you know up front so you can make the right decisions up front and not have to deal with them on the spot during ones stay.

Well it is what it is!

I will definitely come back to Playa but their won't be an eclipse in mind! :)

  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank drgeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salmon Arm BC
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed April 28, 2011

I must start out by saying the staff were wonderful and very kind. My husband and I were looking for a quiet serene place for this vacation, and although the court yard is lush it is not so quiet. If we were into the night life scene it would be perfect as there were 3 discos nearby. We had booked to stay for 15 nights but only stayed one as unfortunately we were placed on the ground floor which faced into the small court yard and everyone entering stared in our room, so we needed to leave the drapes closed, this left the room dark. No other rooms were available due to the Easter weekend. Since we are a middle aged couple who were looking for tranquility this was not the place for us as the discos can be heard till the wee hours of the night. If we were younger and wanting to enjoy the loud music and dancing you canot beat this location. The beach club is a fair walk away as well but there are so many places to rent a chair this is not really an issue. Our world traveller daughter would have loved this place.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank vacationsrforus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Eclipse

Property: Hotel Eclipse
Address: 1a. Av. Norte. Entre 12 y 14., Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
#17 Best Value Hotel in Playa del Carmen
#84 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Number of rooms: 19
Official Description (provided by the hotel):
The Eclipse Hotel is located in Playa del Carmen, 35 miles south of Cancun, Mexico.Set amid imposing royal palms, coconut trees and lush gardens, the Eclipse Hotel is a very beautiful and comfortable 19 room hotel.The Eclipse Hotel is located in Playa del Carmen's most privileged location, in the very heart of town, on First Avenue, between the beach and Fifth Avenue (close to the action, so young people looking for night life will find it the best option). The beach loungers, hammocks and umbrellas on the white sand beach and Fifth Avenue Pedestrian Walkway are just 30 yards away, just around the corner.All our units have air conditioning, ceiling fan, wireless internet, private bathrooms with hot and cold water. Most rooms have kitchenettes, hammocks, refrigerators, cable TV (+50 channels), balconies or private terraces. All our guests get free use of beach club facilities (lounge chairs, umbrellas, showers and restrooms). A large bottle of purified water (20lts.), is replenished on a "as needed" basis in our reception so you can refill your empty bottles of water anytime for free. Rooms are cleaned on a daily basis. We provide our guests with fresh towels and clean sheets daily.More than just accomodations.. ... more   less 
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Also Known As:
Eclipse Hotel Playa Del Carmen
Hotel Eclipse Riviera Maya/Playa Del Carmen, Mexico

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