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“Welcome Home”
Review of Luna Blue Hotel

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Luna Blue Hotel
Ranked #109 of 215 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed September 20, 2010

“Welcome Home” said Jorge as we unloaded our bags from the airport van in front of Luna Blue. “Gracias, Jorge”. Yes, we were home.
This was our second trip to Luna Blue, only 8 months after our first stay back in January, but there was something very comforting about Jorge greeting us and seeing Jaime (the afternoon Receptionist) behind the counter in the lobby. While we were checking in, we even received a call from Cheri (one of the owners), welcoming us, and letting us know that she arranged to have our room to be adjacent to our in-laws that we were meeting in Playa. Both rooms shared a large patio on the second floor that overlooked the beautiful lush tropical gardens that make up Luna Blue. Thank you Cheri, we’re still talking about how great both of those rooms and patio were.
Once we finish checking in, we get up to our room, #34, unlock the door and instantly smile. Each room at Luna Blue is different from the others but the common theme on all of the rooms is that they are bright, clean, comfortable and very indicative of the style you would expect in Playa del Carmen. There is no phone, not a TV to be found, only a little alarm clock that I instantly unplug. I’m on vacation after all, do I really need to have an alarm clock??
The room is smartly decorated. There is a wardrobe unit with a couple of drawers underneath, the queen bed with 2 nightstands, a water dispenser with a fresh bottle of water on top of the small refrigerator. The bathroom, with a wonderful walk in tiled shower, completes the layout. Two of us lived in that room for 10 days and not once did I feel like it was too small or inadequate for our needs.
As I stated above, the patio was right through the sliding glass doors, and the view was just beautiful. It was a great place to sit in the morning, drink coffee and lose yourself in thought as to how great it is to be in Playa. The grounds of the Garden are peaceful. The sounds you hear might be from the waterfalls in the gardens, the birds in the trees and the occasional lizard chirping somewhere in the palapa roof.
Speaking of coffee, something that was new from our last visit was the addition of the morning coffee and pastry bar in the Lobby/ Reception area. Every morning, Mayte would make sure there was fresh coffee and delicious cupcakes ready for the guests. During our 10 days there, she did not miss a day and always greeted us with a smile and a “Buenos Dias”. Mayte is a new member of the staff and a wonderful addition.
We found the entire staff of Luna Blue to be not only helpful and friendly, but they all seemed to be genuinely happy in their work and more than eager to help the guests. Even the owners, Tony and Cheri, whom we saw on more than one occasion, were nice enough to ask how our stay was going, and quick to offer suggestions as to where to eat or sights to see in Playa. We honestly felt as if we were staying with family and not as though we were just some random guests at a hotel. It’s a big reason we came back to Luna Blue this trip and will continue to do so on trips in the future.
No review of Luna Blue would be complete without saying a few words about the bar and Jorge the bartender. If you’re looking for one of the best margaritas in Playa, look no further than the Luna Blue bar. Complete with swings around the bar, tables and chairs on the floor and plenty of standing room all along the outside, it’s a great place to enjoy an adult beverage. Not only is Jorge a very good bartender, he’s a great guy as well. Even if you’re not staying at Luna Blue, I would highly recommend a visit to the bar. There is live music there on Wed and Fri nights which ends at 11:00 as not to disturb any of the hotel guests that are looking for a peaceful night of sleep.
As far as any negatives on our stay, well, I can’t think of anything I could even remotely complain about. Yes, this was my second stay here but the same held true on my first trip back in January. I did know what to expect this trip and even then, my expectations were surpassed. If you like small boutique style hotels and the personal service that comes along with them, you owe it to yourself to experience Luna Blue and live Playa the way no big AI resort can ever show you. You won’t be disappointed and you’ll be counting the days until you return again.
Thank you Tony and Cheri, for memories that’ll last a lifetime.

  • Stayed: September 2010, traveled as a couple
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4  Thank RogerinDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 19, 2010

My boyfriend and I spent just 3 nights at Luna View but wished we could have stayed longer. There are a myriad of places to stay in Playa so making a decision was hard. However we didn’t regret Luna Blue. The location was perfectly balanced between being close to the action and yet nice and quiet, set in greenery. The rooms were comfortable and lovingly decorated. And finally, we enjoyed the extra amenities such as the book library and fun swing seat bar with strong margaritas!

My top tip would be to check when you book for discounted prices- given the range of hotels, it seems possible to bargain a bit, especially during off-season.

  • Stayed: September 2010, traveled as a couple
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3  Thank Catherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2010

I arrived weary and tired from volunteering in Belize 2 weeks, and the owner had upgraded me to a nicer room. I thought I died and went to heaven. I couldnt be happier. It was like a little tropical paradise sandwiched between cafes and shops. Short distance to the beach and attractions. Tony recommended Akumal, and a beachfront restaurant, where I spent my last day in Mexico and I was delighted. The kitties living at Luna Blue are friendly, and staff helpful. My room was clean, bright, cool, and very pleasant. Very nice bar, good music and pleasant atmosphere.

  • Stayed: September 2010, traveled solo
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3  Thank lululapitsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2010

We stayed here for our third time. Every time it gets better and better. Tony and Cheri went out of their way to make us feel at home. The live music was great. The best beach in playa is just down the road, (The main beach in town is difficult to swim at due to all the boat moorings.) and best of all Luna Blue gives you free passes for umbrella and lounge chair.

  • Stayed: September 2010, traveled as a couple
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4  Thank cycledogdvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2010

We spent 10 days and 8 days in April of '09 and '10 at The Luna Blue Hotel. Such a lovely setting with the Garden (Always something new to admire and enjoy as Tony and Cheri attend to the Garden with new plants and flowers). We always try to reserve a lovely kitchen room, but we're happy with any room at the Luna Blue. As usual, after check-in and a Luna blue Margarita...travel day transforms into "It's GOOD to be home". Chill, in an instant!

Each visit we were able to take advantage of Blucacao Beach Club, and were among the first this last April to enjoy their new association with Indigo Beach Club (At El Taj condos) in town to the south. Both lovely and a change of pace from Mamitas, which is still our free beach club of choice, mostly to people watch and we enjoy the short walk each day to stretch our legs...and the walk north and south from Mamita's Beach for some exercise to break up the beach/sun time.

The north end has continued to grow with new dining options, and the favorites of past visits are only steps away. The Bar has Playa's finest bartender, Jorge, who mixes some of the best old Caribbean favorites, and the new Luna blue specialty drinks (Designed specifically FOR the Luna Blue by some of San Francisco's finest bar managers and proprietors). Music Nights at the Luna Blue are NOT to be missed and Papa T's specials for ladies in bikinis always seem to be very well received. NOTHING like sitting on a bar swing in the Caribbean, sipping Havana Club Rum (Cuban), listening to great live music or a "live" Jimmy Buffet concert via satellite radio and Radio Margaritaville. And the bar is decorated in a great whimsical Caribbean style. Very welcoming.

We always have plenty of room for our clothes, toiletries, and the in-room safe is electronic and easy to use. Quiet and cool AC (Once we finally asked Jaime how to operate the new remote) and the fountain sends out it's waterfall song as we sit on the balcony sipping coffee in the morning, or the last of Jorge's margaritas for the day. (The House Margarita is excellent but TRY the Papa T's margarita!) Don't forget to hydrate! Drink all the water you'll ever need from the provided Water in the room (type depending?) Beds as per usual in Mexico are firm, but very comfortable. We use an extra-firm mattress and the mattress firmness in Mexico is never an issue, but if so Luna Blue can accommodate, just ASK!

We've found our home at the Luna Blue. The hotel continues to be well-kept and updated...and IF there is ever an issue, the staff is always happy and quick to replace, fix, or swap out any concern. PLUS, I have seen time and again the hotel staff quick to the aid of guests who need help with snorkeling, rental-car, dining options, the hotel even has a wonderful physician available quickly (I needed that service one July when I didn't hydrate as I should have)...And we have used the day trip excursions available via the hotel and have always been more than satisfied with each trip. Always sad to go, but always good to know we have a home in Paradise to look forward to.

Thanks again, Luna Blue and Staff

  • Stayed: April 2010, traveled as a couple
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2  Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2010

I recently had the absolute pleasure of staying at the Luna Blue hotel in Playa del Carmen, mexico, it is just outside of the towns central area, and just two blocks from the beautiful carribean sea.
The Luna Blue is a small family run hotel which offers rest and relaxation with a tropical jungle theme, the rooms are clean and bright and come with air conditioning, the staff are all very pleasant and proffesional and the husband and wife owners Tony and Cheri are just wonderful and welcoming.
There is a bar on site which offers live music twice a week and here you will meet Jorge the barman, a genuinly nice guy.
I would def reccomend the Luna Blue to anyone.
Thanks for a great stay guys

  • Stayed: September 2010, traveled solo
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2  Thank Cachuate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2010

Hola- as usual this hotel does not dissapoint. everyone working there is always very nice. clean, cool rooms and the incomparable setting. close to everything i like- and not so close to everything i dont. if you want noise and all that drunk crap stay at the other end of town. if you want some sleep stay at Luna Blue. Oso will make sure your stay is satisfactory, just tell him Despereaux sent you.

  • Stayed: April 2010, traveled as a couple
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2  Thank possum7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Luna Blue Hotel

Address: Calle 26 Norte, between 5th & 10th Ave, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Airport Transportation
Hotel Style:
#15 Romantic Hotel in Playa del Carmen
#76 On the Beach Hotel in Playa del Carmen
Price Range: $82 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Luna Blue Hotel 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
Luna Blue Hotel & Bar. We are a small Hotel and have turned it into one of the most popular boutique hotels around. Our small hotel is lush, intimate with comfortable 18 beach rooms adult-only, designed for travelers and a perfect to stay for more than a few days to explore the wonders and beauty of this magical area. Experience the real Mexico. Only at the Luna Blue Hotel, you will feel like home. All rooms at the Luna Blue Hotel have a garden view, covered outdoor balcony or seating area, air conditioning, a safe and free bottled water. Organic toiletries are provided in the bathrooms. Free Wi-Fi is available in all rooms and public areas. The Luna Blue Bar offers live music and exotic drinks under a palm-thatched roof. There are a coffee station, tea and homemade pastries, daily from 7:30 am - 10:30 am. Guests of the Luna Blue enjoy local area discounts and free privileges at certain beach clubs. The hotel’s multilingual staff provide a perspective planning tours and activities. ... more   less 
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Also Known As:
Luna Blue Hotel Garden
Luna Blue Playa Del Carmen
Luna Blue Hotel Riviera Maya/Playa Del Carmen, Mexico

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