My wife and I just returned from our trip to the Yucatan, and all we could talk about was how amazing the Luna Blue Hotel and staff were. Diane and Laura, the housekeepers were exceptional, and added a special flair with their amazing towel art (they deserve big tips, people). Sherry was so kind and informative on what we should do while in town, and the bartender (Jorge?) made some of the meanest drinks in Quintana Roo. The night staff was also very friendly, but the person I want to give the most glowing comments is Alex. We were a bit out of our element when our vacation started, but thanks to Alex, we quickly became regulars. From telling us where and (most importantly) where not to eat, to contacting tour groups, to letting us know when we got ripped off by a vendor (in a very kind way!), Alex was our go-to guy. Perfect English and a kind disposition. The staff, along with the fact that this is one of the most beautiful hotels we have ever stayed, make Luna Blue a return destination for us. The morning breads and coffee definitely place an exclamation point on this place.
- Official Description (provided by the hotel):
- Luna Blue Hotel is located in Playa del Carmen's popular north end, three short blocks from the beach and half a block from the restaurants, shops and nightlife of 5th Avenue. This boutique hotel features palapa-covered balconies, a sunken tropical garden swimming pool, a lush garden, and one of the most popular bars in town. The hotel offers free use of four beach clubs and various local discounts. American owners and their bilingual staff offer you personal attention during your stay in paradise. ... more less
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- Also Known As:
- Luna Blue Hotel Garden
- Luna Blue Playa Del Carmen
- Luna Blue Hotel Riviera Maya/Playa Del Carmen, Mexico