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“Great value and location!!!”

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Coco Rio Playa del Carmen
Ranked #107 of 211 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed April 5, 2013

Since we arrived, Juan Carlos in the front desk was very polite and helpful. Our room was not fancy but it was very spacious, clean and there was barely any noise. We slept like babies! The location is perfect, very close to 5th avenue, close to mamitas beach and to a variety of shops and restaurants.

Would definitely stay in this hotel again!

  • Stayed: April 2013, traveled as a couple
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1  Thank cpd85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 - 43 of 304 reviews

Reviewed April 1, 2013

This is a very small hotel, great for people who aren't into cookie cutter rooms, and impersonal contact. There's no room service, gym, pool, or luxury, but the rooms are big and comfortable and include a fridge, the staff and cat are friendly, and it's in a great neighbourhood. I think the occassional live music next door should be at a much lower the volume - and the maids could keep it down in the morning - but regardless, I've enjoyed my stays there and will go back.

  • Stayed: March 2013, traveled solo
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2  Thank AnnetteF471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

My experience at the Coco Rio was wonderful. Even while I was still in the process of making reservations, Juan Carlos was prompt, polite and very accommodating (I had to change check-in/check-out dates a few times). The hotel itself is beautiful - the swooping curves reminiscent of Gaudi and the feel is tropical, yet European. It is private and very clean, with lots of little places to sit outside and relax. And Blanca, the resident cat is the friendliest! I recommend the Coco Rio to anyone who is looking for a low key, European style home away from home.

  • Stayed: March 2013, traveled solo
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1  Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

from all of my stays in playa, this one definitely was not the best, first of all, we were never advised that the lot next door was under construction so we had this terrible noise all day long, our room didnt have shades, so it was really uncomfortable waking up early because of the sunshine, although the staff was nice and eager to help, but nothing they could do to change the room, so not a nice experience after all...

Room Tip: choose the opposite side of the beach
  • Stayed: October 2012, traveled as a couple
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1  Thank Marco B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabio306, Propietario at Coco Rio Playa del Carmen, responded to this reviewResponded March 19, 2013

Thank’s to Trip Advisor that allow us to replay this comment We are working very hard trying to keep our guests happy in a pleasant place to stay for their holydays.
As we are in a tourist area, builders only are permitted to work from 9 am to 6 pm., at this time they assuming that people are at the beach, we cannot do anything about the noise because they have permission. All our hotel rooms have blackout curtains, so we are sorry if it was not enough for this guest, as it is the first time we have complains about shade. We could not do anything to change room because at that time the hotel was full.

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Reviewed March 14, 2013

Coco Rio is the best place ever! Our room is so lovely and clean! housekeepers are excellent!
We love Angel! He is the best! and another guy who stayed at night shift too! We definitely will go back and stay with at Coco Rio! So convenient, clean, and fantastic stuffs! We wish we could stay there longer!!

  • Stayed: March 2013, traveled as a couple
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1  Thank Daisy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

Stayed at the Coco Rio last week. A smaller hotel, conveniently located a few minutes walking distance from the beach and you almost tumble on to 5th Ave. from the doorstep. Plenty of restaurants to choose from. The Vagubunda was probably our most visited, especially since it was 1 min away and was open all day. Angel was great in assisting us with tickets to Coco Bongo's and the Coco Rio has charm. The late night door man was friendly too.
The only reason why I rated this hotel as average was our issues with water pressure in the shower. The hot water only worked if you did not have the cold water on at all and this made for a pretty hot shower (which of course is better than freezing cold!) Definitely takes a long time to rinse out your hair :( I also noticed quite a few little bugs (maybe ants) in my bed. We didn't bother complaining about any of these things since the price was so affordable. Plus, who wants to complain? You're in Mexico!

Room Tip: Request lower levels unless you want a work out. Those stairs are great for building your quads and...
  • Stayed: March 2013, traveled with friends
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Thank Mich A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabio306, Propietario at Coco Rio Playa del Carmen, responded to this reviewResponded March 17, 2013

Thank’s to Trip Advisor that allow us to replay this comment We are working very hard trying to keep our guests happy in a pleasant place to stay for their holydays, about the hot water it has always been that way, take a couple of minutes to get hot water, and there is Cold water anytime.
About ants, we work with a fumigation company which does the service each month; sure if food and cookies have been left outside the refrigerator, of course ants make a party with that and they go in the room.., don’t’ forget we are leaving in a tropical climate and when this happen we ask gently to our gusts to report it to the reception, which apparently this guest did not take importance.

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Reviewed March 3, 2013

Coco Rio is a lovely, small hotel with a very convenient location. Rooms are clean and comfortable. The hotel staff are exceptional and will go out of their way to make sure your stay is pleasant. Managers Carlos and Angel are the best!

  • Stayed: February 2013, traveled solo
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1  Thank Sunseeker551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coco Rio Playa del Carmen

Address: Calle 26 no 125 | Entre 5ta y 10a Avenida, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free High Speed Internet ( WiFi ) Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #107 of 211 Hotels in Playa del Carmen
Price Range: $49 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Rio Playa del Carmen 3*
Number of rooms: 15
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Also Known As:
Coco Rio Playa Del Carmen Hotel Playa Del Carmen
Playa Del Carmen Coco Rio
Coco Rio Playa Del Carmen Riviera Maya, Mexico

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