What a nightmare of a vacation. Room was a pit. Cockroaches killed daily in room. Standing water in bathtub. Floods during rain. Sewer backed up daily outside hotel so it smelled like a dirty toilet near the front every day. Day 2, someone broke into the room and hotel staff didn't care ("well, at least nothing was missing" was all they could say). Food in buffet was nasty. McDonalds would have tasted better. Half-way through the week they started charging $6/person 'cover charge' to All-Inclusive restaurant. They let scammers in to sell fake deals to guests around the pool area (guy sold a couple discount tickets to Coco Bongo and told them to meat him at front at a certain time that evening only never to show up; he was a regular around the hotel apparently).
I would not consider paying more than $39/night for this trash heap.
- Official Description (provided by the hotel):
- Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more less
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- Also Known As:
- Grand Coco Bay Mexico
- Grand Coco Bay Playa Del Carmen
- Grand Coco Bay Hotel Playa Del Carmen
- Grand Coco Bay Riviera Maya
- The Reef Coco Beach Riviera Maya/Playa Del Carmen, Mexico