I've visited Caribbean Paradise recently in Playa del Carmen. Strongly I recommend not to book this hotel because what the people show in the website is not true, this hotel even doesn't reach 1 star level or something around that rating. I had a lot of trouble, the rooms are not comfortable, the bathroom small, the sliding doors from the balcony are broken by burglary (NO LOCKS!!!) at least 5 rooms were like that and I couldn't trust this place anymore. The room I was assigned to was not clean even the towels and trash from priveous guest were still in the room. The breakfast was terrible only toast and jam and no other choices if you want to enjoy other things, you can't call this CONTINENTAL BREAKFAST, the small place where you eat is full of bees because they don't clean the tables from the jam cups even during the afternoon the breakfast trash is still on everytable including the bees and flies. The kitchen is dirty. The television signal is not good, and the room have old furniture. All the services the websites show is not true about this hotel. I don't know what the owner is doing with the profit of the high rates??? But not investing in quality. Because they are very high for this crap hotel, these people should feel ashamed to charge those rates because they don't offer anything good in this place. You better think twice before booking any room in this hotel. And look for something better.
- Official Description (provided by the hotel):
- Hotel Playa del Carmen , Location, Location , Location, Why to stay near to 5th when you can stay just in it! ... more less
- Reservation Options:
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- Also Known As:
- Caribbean Paradise Resort And Spa
- Caribbean Paradise Hotel Playa Del Carmen
- Hotel Caribbean Paradise
- Koox Caribbean Paradise Hotel Riviera Maya/Playa Del Carmen, Mexico