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Sunset Fishermen Spa & Resort
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Reviews (1,184)
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Reviewed June 24, 2013

we Just got back from our vacation and we stayed at the fisherman village resort at playa del carmen. it was a beautiful hotel. The staff are incredible! every single staff made us feel welcomed but my three favorite were. our housekeeper Inez, and a waiter Oliver, and of course Carlos the activities manager! they made this vacation extra special for my husband and I... next time we go we are taking our kids now we now know how safe, comfortable, and friendly environment this hotel provides!!!!!

  • Stayed: June 2013, traveled as a couple
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Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this reviewResponded June 27, 2013

Dear Guest:
Thank you for your nice comments and for considering Sunset Fishermen the best hotel.
It will be our pleasure to welcome you and your kids again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013

Just got back from my 1 week stay at Sunset Fisherman. I have only positive things to say about the resort and the staff --- particularly our favorite waitress Consuela, who took the best care of us at the restaurant and at the beach. She's great!!! Special shout out to some other terrific staffers who also took good care of us---Marcial, Benjamin, Jorge, Adan, Wendy, and Jesus. Gracias to all for a wonderful vacation!!! Suzanne and Maria

  • Stayed: June 2013
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Thank Suzer416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this reviewResponded June 25, 2013

Dear Guest:
Thank you for your nice comments. We are glad to read you had a wonderful vacation and were able to experience our Mexican Hospitality.
Come back soon. Remember your home away from home is waiting for you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

I just got back from Playa del Carmen with my mom and my aunt and cousins and we absolutely loved it! The staff at Sunset Fisherman's were incredible and super welcoming. It is a smaller resort with an amazing beach. Most beaches I've been to have really crowded and you have to sit back farther back on the beach but here there is all the room you could want. The pools are nice but not super huge like the bigger resorts but you trade in the size of the pool for the amazing beach. Honestly when I left I cried because I loved staying there so much and I made so many friends while I was staying there. It is a must stay if you are looking for an authentic and quaint experience.

  • Stayed: June 2013, traveled with family
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1  Thank Marissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2013

Once again, Fisherman provided a safe, comfortable, friendly family vacation for grandparents, parents, and grandkids. The wonderful ocean beach just out the door seems almost private as there is very little passing traffic, and Fisherman's small size keeps the guests limited. The pools are small, but very kid friendly, as well as good for a quick dip when sunbathing. Sunset is in the process of upgrading all of the resort, so there was some construction activity in a nearby suite, but the newly remodeled rooms are beautiful.

We want to thank Marcial most of all for his friendly welcome each year when we arrive. We feel like special guests because of his hospitality. Although Luis is no longer the Fisherman social director, we did get a chance to visit with him at this exciting new art gallery at Plaza 5th Avenue. He is clearly missed at Fisherman, but David is working hard to keep the playful atmosphere with pool and beach volleyball, and many other daily activities.

We will keep coming back each year. Plaza del Carmen is a fun, Mexican city with lots of beautiful beaches where you can listen to music, people watch from the restaurants, view the ferry boats to and from Cozumel, see all kinds of boats and water sports right in front of you, and just generally have a wonderful vacation. Since Fisherman's Village is a very short walk to the downtown, you can decide daily whether to eat at the resort, cook in your room, or walk into Playa for your meal.

This year we decided late one evening to walk to the Sulam, a restaurant near the front gate into Playacar 1, for birthday cake and ice cream for our grandson. They have this white chocolate Mayan temple cake filled with chocolate mousse to die for. We sat on the outside porch and shared the warm summer night with our family, and truly felt blessed to be in such a wonderful place as Fisherman's Village.

Room Tip: Only a few rooms have elevator access. Most rooms have ocean view from at least some rooms.
  • Stayed: June 2013, traveled with family
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Thank IdahoTraveler12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

We return to Fisherman's yearly because we love the close access to the beach/water and the privacy of the location, being in a gated,upscale residential area. The facilities are nice and comfortable. This year there were some electrical supply issues that the manager, Deanee, responded to in a timely manner. She made herself and all staff available to accommodate guests for the mild inconvenience. We were satisfied with their prompt actions. Pablo, the Sunset Members' Representative, and all concierge staff were outstanding in providing top notch service. We were especially pleased with Andy, who went out of her way to assist us with translation, getting to a doctor and also a pharmacy. Without her help, my wife may have languished in pain with medical issues but Andy's diligence got my wife back to feeling better.

  • Stayed: May 2013, traveled as a couple
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Thank William003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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