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“Sunset & Playacar”

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Sunset Fishermen Spa & Resort
Ranked #80 of 215 Hotels in Playa del Carmen
Reviewed April 29, 2013

A very nice resort. We have owned here for 9 years & this is our first visit. Already booked for next year. Easy walking via beach or road to downtown. The meals are very good b ut pricey if you haven't purchased a meal plan. Very constant temperature and great water, only 30 yards from our ground floor room. Next time we will definitely convert cash to pesos. The exchange rate varied place to place from a high of 14 to $1 to 10 to $1 at gas stations. Prices are all posted in USD$ but pesos work much better. Staff is very friendly and most all waiters work downtown to give you that "special" deal. The bell captain, Marcial, is very knowledgeable. The whole Yucatan is a safe area, easy to drive in - watch for speed bumps, on ALL roads.

Room Tip: i prefer the gound floor. Very close to the water.
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  • Stayed: April 2013, traveled as a couple
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Thank ecg2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this reviewResponded May 6, 2013

Dear Guest:
Thank you for nice comments. We are glad to read you are already a Member and enjoyed your first visit to Sunset Fishermen so much that you have already booked your next year's visit.
We are so glad we will be able to be your host again

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611 - 617 of 1,092 reviews

Reviewed April 28, 2013

We had a wonderful experience with the staff. David Garcia makes the activities fun without pressure and his yoga class was very good. He is always smiling and very sweet to all the guests. Luis is a master at massage and the spa is lovely. The massage room open to the ocean is the best ever!

  • Stayed: April 2013, traveled with friends
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Thank MLL362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this reviewResponded May 6, 2013

Dear Guest::
Thank you so much for sharing your experience at Sunset Fishermen.
We appreciate your nice comments about staff which we are proud of and we thank you on their behalf.
We are glad to read you were able to enjoy our amenities and activities.
We hope to see you soon, remember that your home away from home is waiting for you.

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Reviewed April 28, 2013

We spent a week in April in this beautiful small resort on a gorgeous beach in Playa del Carmen area. Architecture of the resort was, in my opinion, prizewinning, buildings and grounds were very well maintained and safety was absolute. We loved beach walks and street walks- just 15 minutes to the ferry in Playa del Carmen.
We had a lovely and specious studio so nicely furnished, with a balcony so close to the ocean
and beautiful view. Room was made up every day.
Our resort also had the best maintened beach with beautiful sand and azure blue clear ocean.
Best beach furniture in the aria to relax, stay in the shade and read. Resort also has an excellent SPA and classes and activities from Salsa dancing, Spanish, painting souvenirs and pool and beach volleyball.
One could easily reach several all day tourist parks with activities and shows either by taking a bus tour or driving to.
We met and talked to very nice people, several guests and staff.
Staff of the resort was absolutely excellent from the front desk and concierge, to hostesses and waiters, towel service and ground keepers. Special Thanks to Miguel, Sairy, Valente, Pablo, Carlos, Elizeth, Conrado, Priscila, Jonathan, Consuelo !

  • Stayed: April 2013, traveled as a couple
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Thank Vesna_tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this reviewResponded May 6, 2013

Dear Guest:
Thank you for your kind comments. Our guest satisfaction is our main concern at Sunset Fishermen and to read your comment inspires us to continue working hard to keep our quality and standards but most of all to continue providing the excellent service we have become known for.
It will be our pleasure to have you back in the near future.

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Reviewed April 24, 2013

I love this resort. Jose, Pablo, Angel and Jose the waiter were exceptional. Also Sarita (so?) Was great. Beach is beautiful. This resort is small and in a great location. One negative...they bring in vans full of people from Tree Rios (sunsets other resort) As fisherman's is small it does not have enough dining space or beach chairs for this influx of people. Also the staff seems to pay extra attention to tree Rios guests. Several days we were out of several menu items because tree Rios guests eat meals at fisherman's. People staying at fisherman's take a back seat to tree Rios visitors. All in all I still love this resort. I hope they start treating their guests as well as they do visitors from the other resort. Also thanks to David for all his hard work....he goes out of his way to accommodate the guests.

Room Tip: All are great. Some ocean front
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  • Stayed: April 2013, traveled with friends
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1  Thank patbOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

I can't say enough about this place--we had such an amazing time here. The staff were beyond great and so helpful. Sairy, Angel, Pablo, Carlos, Antonio, Jose--I know that I am forgetting someone but they were too good to us. I didn't encounter one staff member that was rude--we have always had good service when we've been to Mexico but the staff here go above and beyond. I love that it is a small resort and that everything is close, as opposed to those gigantic places where it takes you ten minutes to get from your room to the beach. We had a beautiful view and stayed in a studio but I did see the layouts of a few other rooms and they are all unique. We met so many great people here, tourists and staff alike. They have sailboats, kayaks, tequila tasting, massages, and more. It is a short walk to town and has the best beach around. The sand is the best and there are no rocks or weeds anywhere. I read some of the these other posts and assume that there are some people you just can't please---I don't know how anyone would complain about Sunset Fisherman. All the people that met there felt the same way. Many were owners at Tres Rios which is a HUGE sister property yet they preferred staying at the Sunset Fisherman because of its small size and outstanding service. We will absolutely come back---we miss you already Sairy!!!

Room Tip: We stayed in 202A which was on the second floor facing the ocean--it was perfect for us and quiet--t...
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  • Stayed: April 2013, traveled as a couple
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Thank amysagemini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this reviewResponded April 29, 2013

Dear Guest:
Thank you for you nice comments, we are so glad to read you had a great time and enjoyed our amenities.
We hope to see you back soon, remember you home away from home is waiting for you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2013

We had a family of four (my husband, myself, our 3 year old daughter and 1 year old son). We loved it! Our 3 favorite things about the resort included the location, the great staff and the massages. Regarding the location, you can't beat the fact that this place is within 15-20 minutes walking distance from 5th Avenue, Playa Del Carmen. The beach here was also unbelievable--- beautiful blue color that can be seen from all the rooms. Since it's a smaller resort, all the rooms pretty much have some sort of view. The staff were nice and very helpful. We had 2 little ones so we needed a lot of help and understanding (when the kids were acting up). The staff were especially great in this regard. The one night we needed milk and upon discovering their milk supply was low, had someone drive into town to purchase for us that evening. My personal favorite staff member was a waiter named Pablo. In addition, we also appreciated all the help from individuals like Anselmo, Sairy and Antonio Banderas (not the actor). Lastly, I have to note the amazingly cheap massage prices at this resort. $120 for both my husband and me, which is the cheapest I've ever paid on vacation. Not to mention how good the massages were. In fact, my husband commented that he had one of the best massages ever (and we've had many massages).

  • Stayed: April 2013, traveled with family
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1  Thank william p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this reviewResponded April 29, 2013

Dear Guest:
Thank you for sharing your experience. We are glad to learn you had such an incredible time at Sunset Fishermen and enjoyed our amenities, specially our Spa.
We have shared your comment with our staff which we are proud of and thank you on their behalf.
Please come back soon, it will be our pleasure to be your host again.

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Reviewed April 19, 2013

I was in Playacar and stayed at the Sunset Fishermen. Wow. What an experience, from my wonderful warm greeting at the front desk by Miguel, to relaxing on the beach, and then a few days later when Miguel checked me out and helped settle my account. He remembered checking me earlier and I was amazed by his attention to detail. A spectacular experience and I hope to come back many times in the future.

Room Tip: I spoke to people who have been here lots of times and they've been happy with every room they...
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  • Stayed: April 2013, traveled solo
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1  Thank Dominic L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this reviewResponded April 29, 2013

Dear Guest:
Thank you for your nice comments. We are glad to read you are planning to come back.
It will be our pleasure to be your host again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunset Fishermen Spa & Resort

Address: Bahia del Espiritu Santo # 9 | Playacar, Playa del Carmen 77714, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#40 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Price Range: $188 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Fishermen Spa & Resort 3.5*
Number of rooms: 90
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Also Known As:
Sunset Fishermen Spa And Resort
Sunset Fishermen Hotel Playa Del Carmen
Sunset Fishermen Playa Del Carmen
Sunset Fishermen Spa & Resort Riviera Maya/Playa Del Carmen, Mexico

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