When I booked with my travel agent she was hesitant to book this resort for me, as she knows the resorts that I usually stay at. I typically stay in the larger resorts (Bahia's, Barceló's) When we arrived I was hesitant as well. However after the first day there my opinion changed drastically. There was a 10 minutes shuttle to the beach, when we arrived at the beach we found that we had our own private beach, swimming pool , patio bar and bar..the shuttle also made a stop at 5th Ave in Playa on our way to the beach. We had 1 buffet restaurant at the resort, 1 ala carte at the resort and 1 more at the beach. All 3 were outstanding. For 1 week stay we were given 3 ala cartes. We had no problems with our room at all. (would suggest bringing your own facecloth as there were a few days that we didn't get new ones) I did hear others complain about the A/C being loud, we were lucky as ours was fine. Rooms were extremely clean.
The entertainment staff were hands down the BEST I have ever seen, as well as the bartenders, and all other staff . With speaking with some of the staff and finding out that they work 13 hr days 6 days a week, really made me think about the cushy 8-9 hr days that I put in only 5 days a week. They sacrifice there family time to be at our beacon call. AND they ALWAYS had a smile on there face! I do agree with WolfieB1, there were a lot of rude Europeans/Russians there...shockingly rude actually. But I do believe that the resort workers were aware of there behaviour as I know the "extra attention" was def. not geared towards them. As always there were a lot of smokers, it would be nice if they had a designated smoking area. I will def. go back to this resort without a second thought :) Thanks for a wonderful holiday!
- Official Description (provided by the hotel):
- * Located on the Yucatan peninsula, 2 km / 1.2 Miles from Playa del Carmen * Main building and 1 and 3-story bungalows * Surrounded by 25,000 m2 / 29,900 sq. Yards of lush gardens * 3.5 Km / 2.1 Miles from the beach (complimentary transportation) * Complimentary sun loungers on the beach * 2.5 Km / 1.5 Miles from various shops * 50 km / 31 miles from Cancun Intl. Airport * Credit cards accepted: Visa, MasterCard ... more less
- Reservation Options:
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- Also Known As:
- Riu Lupita Resort
- Riu Lupita Mayan Riviera
- Riu Lupita Mexico
- Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico