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“Hacienda style heaven”
Review of Hotel Lunata

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Hotel Lunata
Ranked #87 of 209 Hotels in Playa del Carmen
Certificate of Excellence
Kew Gardens, New York
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Hacienda style heaven”
Reviewed December 22, 2013

My husband and I stayed here December 2013 for one night because our flight was cancelled leaving from New York, so we needed an extra night. Did I hit jackpot or what when I arrived, Erica , front desk girl, absolutely sweet and accommodating, she made sure we got a room on the first floor like my husband had requested. They let us check in before time, they serve continental breakfast in the yard. The colors, details and paintings of this hotel transport you to an Hacienda , typical Mexican style. Gorgeous to say the least. The rooms are beautiful, only 10 rooms, no numbers but names, Ofelia, Ariel, we stayed at Cordelia. Every detail in this place is wonderful. I will come back for more days if the future allows it. The guy that helped us with our bags, took our bags all the way to the ADO bus station for us to take the airport bus. Saved us that walk with 4 bags. No a bad gesture, no bad faces, very polite and nice people all around. We really lucked out with this pretty little gem. Great location on Quinta Avenida ( 5th Avenue ) Thanks for everything Erica and Fabiola !!!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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363 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
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English first
Shawnee, Kansas
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 20, 2013

What a great little hotel. There are only 10 rooms, each with a name and not a number. We checked out two; one overlooking the busy avenue and the other overlooking the enclosed back yard. Both were quite large. We picked the latter as it had a charming balcony overlooking the back yard. The staff were extremely nice and helpful. The room comes with breakfast in the backyard - very charming. The hotel is a block or so from the beach in the center of the busy 5th avenue. Despite all the hustle and bustle on 5th ave the room was quiet and peaceful. It is a great place to stay, surrounded by a large number of restaurants and close to the beach. The TV is crappy but I consider that a good thing. There is no bar or fitness room but these are unnecessary in this location.

Room Tip: We loved the Calypso room.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
1 review
Reviewed December 18, 2013

The hotel is situated conveniently in the middle of 5 avenue where everything is happening. There is a live music restaurant next door that makes the rooms facing the street loud but they have good sound isolation glass doors and is really not that bothering. The staff and facilities are great. We had the pleasure to meet Erica who is a receptionist there. She helped us with every decision we made regarding where to eat, drink, excursions, beaches, etc and every experience was amazing. The breakfast choice is very limited so plan for breakfast outside.

Room Tip: Rooms looking over the garden are quieter.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank deyo81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montgeron, France
2 reviews
Reviewed December 18, 2013

68 years old, I dream to visit Yucatan thince my youth. I did it and found in Lunata Hotel a charming place to live the nights of this dream. It is also close to the beach and , an excellent club to dive, on the 10th street: Phocéa.

Room Tip: Avoid rooms on the 5th avenue, too Noisy.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank bernard l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cancun, Mexico
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 6, 2013

Love it, since the moment you walk in you feel welcome, the staff is great, helpful and happy, something is lost in many hotels, a smile on the staff,. here they just want to help you in aniway possible, the price is good, the room spottless, and has a warming charm, i just love it, definely will be back there over and over, breakfast is great too. so definely is a 100% amazing.

Room Tip: all rooms are great, but ask for the ones upstairs, less noise equals better sleep-
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moroni S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 5, 2013 via mobile

Playa's biggest appeal after the beach is 5th ave. Excellent shopping and lots of cantinas and restaurants by day and on Calle 12 the LOUD party scene. Tucked in along 5th at about 5th street is Hotel Lunata, just 12 lovely rooms. Beautiful comfortable clean and romantic. each room is named for a celestial body. If want a quieter room ask for the interior court yard. Look for the large Orange cat that visits each afternoon to lounge on a sofa in the open air lobby. No elevator and lots of steps may be an issue for some but it adds to the charm.
Have dinner just across the avenue at Mediterrino in the Garden, fantastic family owned. Continental breakfast is quite light so if you require a hearty breakfast there are places near by. A romantic place in a wonderful beach community.

Stayed December 2013, traveled as a couple
Helpful?
2 Thank Dantheradioman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmville, Virginia
1 review
Reviewed November 22, 2013

I will definitely return to the Hotel Lunata. It was very clean and well managed. The staff was friendly, helpful, and treats you like family. The hotel is within walking distance of all the fun things to do in Playa del Carmen.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hummingbirdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lunata

Property: Hotel Lunata
Address: Avenida 5 between Calle 6 and 8, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Airport Transportation
Hotel Style:
#42 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Lunata 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
Lunata Hotel Playa Del Carmen
Lunata Playa Del Carmen
Hotel Lunata Riviera Maya/Playa Del Carmen, Mexico

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