we stayed here from 31st march to 3rd april 2013. We specifically chose this area so we were close to Xcaret park, but the local area was brilliant. we were all inclusive and whilst the breakfast was good, because we had an upgraded room we used the option of eating at the 5 star gran porto down the road. Much bgger choice of food. Also a great beach and pool at the gran porto. Although more expensive would def stay there in future.
however, The staff were great and very helpful - Sandra on the excursion desk was very helpful.
the town is briliant - everything you could want ( and some you hadnt thought of) but without the downsides of cancun. It still retains the flavour of mexico. plenty of choice for food, drink, shopping and within fingertip reach. very short walk to beach.
The room was good - plenty of room and the iggest bed ever which was excellent. only downside really was the small bathroom and the fact that it was tired and rundown.
the whole room looked like it could do with a lick of paint and a polish up.It was not dirty however. the room was well cleaned every day and we had no issues with mozzies.
when we arrived despite having emailed to say we would need an extra bed the sofa bed was not made up for our son, not enough towels or bedding and the one sheet which was their was stained. however within an hour they had sorted all this.
Overall good place and good value for the price. Very good service from everyone with the exception of marias restaurant on the grounds. although they were not full they would not give us a table because we had not booked that morning - very petty!
we will not judge the hotel and whole complex by this one thing though and would stay there again.
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- Also Known As:
- Real Playa Del Carmen Hotel Playa Del Carmen
- Real Hotel Playa Del Carmen
- Playa Carmen
- Real Playa Carmen
- Playa Del Carmen Real
- Real Playa Del Carmen Riviera Maya, Mexico