We encountered countless issues while here and the staff were beyond rude and seemed like being friendly was impossible.
Feces in the pool--staff did not warn us.
Room was not ready for hours at check in even thought it was after 3 pm.
Room was flood with water leaking from the roof.
Drinks are watered down where you are basically drinking water
Key Cards stopped working everyday
Food was mediocre
Beach was filled with seaweed
Over one of the worst stays I've ever had at a resort where I spent thousands.
I am still shocked at how rude the front desk is and how hard it was for them to be friendly or crack a smile. Golf cart guys are also rude and don't want to give rides to rooms that are far away. Insisted that we walked.More
- 011 52 984 875 8000
- Free Wifi
- Free parking