This hotel amazed me in so many ways. I would say the one thing that stood out the most was the outstanding service!! I have never been to a hotel with so many workers that greeted you every time they passed you, and always tried to help. The staff was very accommodating and truly wanted you to have the perfect stay. The lobby area was stunning, small paths surrounded by water with fish/turtles, my kids loved it! I have to say that I really enjoyed the small illy coffee bar in the lobby. The night time shows were all interesting including the Michael Jackson show (wow!), the main buffet restaurant (naos) had all different kinds of food all day. The restaurants were all delicious!! My husband and I enjoyed Vento, Fuego, and Mole more than the rest, but they were all pretty good. We also spent a day at yhi spa and got massages which were excellent and truly relaxing!To sum it up, I can easily say that this was the best hotel I've been to in a longggg time. It's kid friendly as well as adult friendly. I would highly reccomend it to anyone!!
- Official Description (provided by the hotel):
- Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more less
- Reservation Options:
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- Also Known As:
- Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
- Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico