Just got back 10/4/13 . Reason's why I'd recommend this hotel .... 1) if don't like it when people get up early in morning to claim sunbed's , lounger's , co banners . If left for more than 1hour the pool Concierge or beach Concierge will remove it for other to use them which is a very good Policy . We did manage to get both at various times of the day the location of them sometimes good an not so good ??.... ( 2 ) food , theres , to buffet restaurant an to bbq grill 1 in family concierge very good 4* ??. An 1 in the main pool area ? Buffet food was good sometimes an not a lot to choose from at other times , but was still good . I give it 4 out of 5 . There's a number of À la cart restaurants that are very good .. 4 out of 5 ...?? Room services was good too , sometimes u wait long sometimes u don't .... 3.5 out of 5 ..... ?? ( 3 )...Rooms .. The cleaner dose her best in the morning an a little touch up in the evening mini bar was top up daily , very nice an comfortable an modern fully loaded...5 out of...5 ?? Some rooms have good views an alot don't , melia rooms on the top floor have a partial beach view an that's it , it's ever pool view or the jungle/mangroves .. 2.5 out of 5 ??..( 4 ) the service . All in all it was good we stayed in the family concierge side , we was very happy with everything that they had to offer it was a very nice experience in this part of the hotel . The main side was busy but , remember it was high season an the end of spring break to.Most staff on the hotel grounds are Helpful too ..4 out of 5 ?? .. ( 5 ) it's a very good hotel .
- Official Description (provided by the hotel):
- Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more less
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- Also Known As:
- Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
- Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico