My husband and I visited this hotel from 9/11/12 to 9/17/12, the place is beautiful, the restaurants were all terrific. We happened to be there at a time when it wasn't that busy and we loved that.
The staff were so accommodating I have to compliment first and foremost Griselda in the Club Melia office who was so sweet and helped us with dinner reservations and tours, she was a joy to work with, she gave us great info about the hotel and the area. I also want to compliment several employees Nazario (I'm not sure if its spelled right) he's a Doorman and Hector a Bellboy; also Rafael Velasco and Miguel. I also want the compliment Nicholas a waiter in LaFuego Restaurant he was wonderful, also all the bartenders at the Sunset Grill down by the pool and the waiters there were just great, I wish I had all their names, but they were indeed great. Loved it! This part of the hotel is family friendly catered to children, I would definitely go back as soon as my soon to be born grandchild is old enough. The Mexican people get a bad rap sometime and I have to say they opened my eyes, they were like our family by the time we left. Thank you so much for a wonderful experience.
- Official Description (provided by the hotel):
- Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. ... more less
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- Also Known As:
- Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen
- Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico