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“Nice clean hotel in great location”

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Xtudio Comfort Hotel by Xperience Hotels
Ranked #74 of 209 Hotels in Playa del Carmen
Certificate of Excellence
Boston MA
Level 5 Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Nice clean hotel in great location”
Reviewed June 12, 2014 via mobile

Our room consisted of a bedroom and kitchen. The bedroom had a comfortable double bed, ceiling fan {no AC} and small bathroom. No television. The kitchen area had a TV, full size frig, coffee pot and microwave. It was clean and comfortable. I would've liked the TV in bedroom not kitchen; hotel said we could change rooms but we didn't. But they were offered it and were accommodating. The AC in kitchen cooled entire unit. Location on 5th is excellent; we had a nice balcony and were two minute walk to beach. Hotel provides beach towels and you can use "sister" hotels, two of which have small pools. Hotel staff is thorough and told us all about sister hotels and beach club locations; they were nice and friendly. The cleaning staff is exceptional. This is an excellent hotel and very inexpensive. Not luxury but clean and quaint.

A few suggestions:
-remove large plants outside hotel to make sign more visible and hotel easier to find
-provide dish towel in kitchen
-when booking, specify size of bed and TV location. Some rooms have king beds.

We will return.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PalapadeBordeaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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245 reviews from our community

Traveler rating
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    5
See reviews for
28
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Boston, Massachusetts
Level 5 Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 1, 2014 via mobile

The Xtudio hotel is a little gem right on 5 avenue at 6 street. Don't let the price fool you, hotel room is small but clean and equipped with an efficiency kitchen. Service is 5 Star and though no pool, it does have an ongoing agreement with another hotel, one block away, to use their pool. Hotel is one block from beach. I will stay here again!

Stayed June 2014, traveled as a couple
Helpful?
1 Thank demendieta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 28, 2014 via mobile

Xtudio is a nice little hotel hidden right on 5th. No pool, no beach, but it is in a great location between 4th and 6th. Clean, modern rooms which are perfect if your vacation isn't about hotel pools, spas, etc. Close to Wah Wah, Bad Boys and the ADO station. Price is great, too! There are steps involved, so if you aren't very mobile you may want to find something a little more flat. I recommend Xtudio!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomInPlaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 22, 2014

So we stayed at this place for 2 nights, May 12-14, 2014 in room #9 (3rd floor). Remember no elevator, so you have to walk up stairs.

The hotel is quite good for a budget hotel. They do need to have better sign to indicate where the hotel is. It took us 10 min to find the hotel when we got there, as they have a small little board. It is right on the main street of town - all shops, dining, etc., are right there. There are grovery stores, 7-11, pharmacies are around. The beach is 5 min walk away; as is the ADO bus terminal and ferry to Cozumel. This ADO terminal at this point also has buses to Cancun airport every 45 min.

The hotel itself is nice. Rooms are comfortable, AC works well, fridge in room with microwave and small heater in kitchenette. Bathroom is a bit tiny but work wells.

Since this room faces the main road, it can be a bit noisy especially when hotels play music loud. However, the room had good double-pane balcony doors, so the sound was minimal.

The room beds were comfortable. There was a safe in the room, you need the key from front desk to use it. The room did have WiFi but the connection was a bit erratic. Sometimes it took nearly 20 min just to connect to their network, and once connected it would drop off and on.

Everything you will need is on the street; food, tour operators to sites like Tulum, drinks, etc. Loved the location. Would definitely stay here again.

Room Tip: This hotel is 3 floors, 3 rooms per floor. There is NO elevator/lift. If you cannot walk up stairs...
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Seraphimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williams Lake, Canada
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 13, 2014

This is a great hotel right on 5th avenue 3 minute walk to the beach! It is a small hotel with a wonderful staff in a perfect location. It is not expensive and is very clean. It is not an all inclusive , however, offers every thing one could possibly want. There is even a kitchenette room if you want to cook. I will definitely return with my spouse and tell more friends - This is a diamond on 5th avenue no doubt about it and we do travel to know the difference :)
Great job everyone that works at this property you have a return guest for sure!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelBug1608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vantaa, Finland
Level 5 Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 4, 2014

We stayed 6 nights on this hotel and seriously this has been one of the best low budget hotels I've ever been to. Rooms are big and clean and the location... just perfect! It's on the heart of 5ta avenida and there are many great beaches so near the hotel + supermarkets are like one block away! Only minuses I could say about this hotel are that our shower drain was stinking (not badly) and the language skills of the staff were not meeting ours from time to time.

Room Tip: ask for the room which is not facing to the 5ta avenida if you like it quiet!
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kataaaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 27, 2014

Our main priorities when searching for a hotel in Playa del Carmen were that we wanted to be centrally located (close to 5th Ave and the beach), and have a kitchenette. We got both for a great price at Xtudio Comfort! Our room was bigger than expected, the location was superb and very safe, and staff were extremely friendly and helpful. We thought it might get a bit noisy at night being directly on Fifth Avenue but with the windows closed and air conditioner on it was fine. We also had access to the rooftop pool at their sister hotel, Illusion, which we took advantage of one afternoon. We would definitely recommend Xtudio!

Room Tip: Even though balcony rooms cost a little extra, we really loved having it.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Melody F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xtudio Comfort Hotel by Xperience Hotels

Property: Xtudio Comfort Hotel by Xperience Hotels
Address: 5th Avenue Between 4th And 6th Street, Playa del Carmen 77710, Mexico (Formerly Hotel El Sol del Caribe)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#20 Best Value Hotel in Playa del Carmen
#53 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Xtudio Comfort Hotel by Xperience Hotels 3*
Number of rooms: 10
Official Description (provided by the hotel):
Xtudio is a beautifully priced comfortable hotel located in the very heart of the world famous 5th Avenue in Playa del Carmen. Its essence lies in the simplicity, functionality and safety of the 10 spacious studio-apartments coupled with a distinguished "Infinite Hospitality" provided by Xperience Hotels. Xtudio best trait is the premium location, at literally steps from the pristine beach and the variety of things to see and do in Playa del Carmen. Each studio features a kitchenette, dining room and some of them a balcony overviewing 5th avenue. Xtudio counts with safe deposit box and free wifi in each room. Relax on the sun lounges and enjoy an amazing view over the Caribbean Sea from the new roof top of Xtudio Comfort Hotel by Xperience Hotels. The excitement of the trendy restaurants, bars and clubs, the convenience of all the exclusive shops and services, make Xtudio the right place to be. ... more   less 
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Also Known As:
Xtudio Comfort Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico

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