We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice set up but run down”
Review of Hotel Casa Tucan

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hotel Casa Tucan
Ranked #113 of 214 Hotels in Playa del Carmen
Reviewed March 18, 2014

This hotel could be lovely if it was just updated a bit. The setup is great - hammocks outside rooms, some areas with thatched roofs, a cute casita at the back. But it's really run down and could do with a lick of paint. I was lucky enough to stay in the casita, which was nice, gave privacy and a sense of space, but inside the room is very basic and small with a blank beige walls (some other rooms have cool paintings all over the walls). The location is good - 5 minutes walk to the main strip in Playa del Carmen but far enough away to avoid the noise and bustle.

  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CrazyDiamond85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (281)
Traveler rating
Traveler type
Time of year
Language

67 - 73 of 281 reviews

Reviewed March 11, 2014 via mobile

This hotel was more than we could have ever expected! Perfect for a nice clean atmosphere yet full of culture! Not only did we receive friendly and quick service the quality of the rooms was great (super clean and nicely decorated)! Would totally recommend this to anyone wanting to stay in a great and affordable hotel that is comfortable with easy access to all the best spots in Playa del Carmen. Less than 5 minutes from Fifth Avenue and the beach!!! We will be back soon for sure!

Stayed: March 2014, traveled with family
Thank Christen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2014

We stayed here for two nights and loved the convenient location for the beach and main tourist section on 5th Avenue. The room was large, clean and well presented and the food was good. The hotel was noisy during the night, but it didn't keep us awake for long (a 10 hour flight from UK probably helped there). The staff were very relaxed and friendly towards us throughout our stay.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gemma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014

If you're looking for a reasonably priced hotel that's convenient, this is a great place. We got a room for 600 pesos, we could have had a kitchenette for only 100 pesos more. Our room was clean, comfortable and quiet. There's a courtyard with a nice pool, the restaurant is good (good coffee!) and the staff is friendly. It's only a few minutes' walk to La Quinta and the beach is also only minutes away.
Carole & Yvan, Quebec, Canada

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Clermont C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

We have visited Casa Tucan many times over the years. We have been satisfied with the rooms and service. This month, we specifically reserved 2 specific rooms for a reunion. They wrote the numbers down and guaranteed that we would have this room. When we arrived, at the correct time, a line had been drawn through or room numbers. We were assigned rooms we specifically did not want, but we were tired and had to accept these accommodations. Travelers should be aware of this practice.

Room Tip: Ask for the cabanas on the second floor. These each have 2 double beds. Some night club noise to the...
See more room tips
  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank radat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

We stayed at Hotel Casa Tucan over the holiday season in December 2013. The main purpose of our trip was to go diving at one of the local dive shops, and the hotel was PERFECT for this.

First, the location is excellent - it's right near 5th Ave (the touristy district), but also just far enough off the avenue that you avoid most of the undesirable things that come with a really busy place (noise, traffic, etc.). It was actually half a block from our dive shop, which was perfect!

Second, the hotel's restaurant opens at 7:00 a.m., which enabled us to have a quick and hearty breakfast before meeting at the dive shop at 8:00 a.m. every day. The restaurant food was straightforward, tasty, and a good value. The girls working in the restaurant were always very friendly.

We had a cabana room, which was poolside, and attached to two other cabana rooms. The room was larger than we expected, with a private tiled bathroom (perfect for hanging up all our wet scuba gear). It was in good shape and was cleaned daily. It was nothing extravagant, but that's not what we wanted - and considering we were on a budget, we were very happy with the room!

The hotel's main courtyard is full of lush vegetation - and with that, a lot of birds, lizards, house geckos, and at night, bats eating the fruit in the trees! While we were there, they were trimming some of the foliage to keep things tidy. I loved that it was lush. Just be prepared to wake up to a lot of birds chirping in the morning (which I personally enjoyed)!

Finally - the hotel staff were all very friendly and helpful, even though it was a super busy time of year and the hotel was full. I really appreciated the hospitality.

I would definitely recommend this hotel to you if you are looking for a nice, clean place to stay in Playa while you explore the city, dive, or do other things, and I would definitely go back!

Room Tip: Cabana 21 is attached to two other cabanas, is poolside, and is relatively spacious, with a large ti...
See more room tips
  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sheenaneedscoffee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

Anyone hoping to stretch their budget should stop here for a meal. Breakfast is great and very reasonable. It includes juice and coffee with your meal. Our second visit this year found us ordering a fish filet in butter and garlic and it was excellent. A beer, soft drink, main course and dessert cost $24.00 for two people. Best fish we've had so far. Beautiful presentation and a darling waitress. Don't miss this spot!

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Thank Harriett7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.7 mi away
Caracol Suite Hotel
Caracol Suite Hotel
#194 of 214 in Playa del Carmen
118 reviews
0.1 mi away
Hotel Hacienda del Caribe
Hotel Hacienda del Caribe
#119 of 214 in Playa del Carmen
345 reviews
0.9 mi away
Apart Hotel Casaejido
Apart Hotel Casaejido
#33 of 214 in Playa del Carmen
683 reviews
Show Prices
Show Prices
Show Prices
0 mi away
Barrio Latino Hotel
Barrio Latino Hotel
#70 of 214 in Playa del Carmen
697 reviews
0.6 mi away
Casa La Galeria by Bunik
Casa La Galeria by Bunik
#96 of 214 in Playa del Carmen
217 reviews
0.6 mi away
Hotel Plaza Playa
Hotel Plaza Playa
#68 of 214 in Playa del Carmen
499 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Casa Tucan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Casa Tucan

Address: Calle 4 entre Avenida 10 y 15, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Kitchenette Restaurant Airport Transportation
Hotel Style:
#6 Best Value Hotel in Playa del Carmen
Price Range: $33 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa Tucan 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Hotel Casa Tucan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Tucan Hotel
Casa Tucan Playa Del Carmen
Hotel Casa Tucan Riviera Maya/Playa Del Carmen, Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing