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“Great place Highly recommended” 5 of 5 bubbles
Review of Hotel Casa Tucan

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Hotel Casa Tucan
Ranked #119 of 212 Hotels in Playa del Carmen
Certificate of Excellence
Viareggio
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great place Highly recommended”
5 of 5 bubbles Reviewed May 8, 2013

Family witht wo adults, two kids 8 and 10 yrsold, been at Casa Tucan two nights in early may. We had been in Playa years ago for our honeymoon and at that time we stayed in an all inclusive, now we came back for a break and looked for something cheaper, easygoing, but with good wifi, clean, room enough for all our luggage and with a cozy atmosphere: well, Casa Tucan simply had it all, absolutely!
Warm welcome, delicious tropical garden with a nice swimming pool which our kids enjoyed so much, good wifi, excellent location as it's just 100 mtrs from the main street and wide choice of restaurants, juice bars, cafes just outside the door, colorful and fun architecture of the overall establishment which makes the place very special.
We payed 600pesos for a very large room with two king size beds, a very large bathroom with an awesome shower box ( loved the high pressure of the shower tap), just outside the swimming pool.
We had been searching before by visiting few other places in the vicinity, I challenge anyone to find a better money for value hotel in this area: if I'll be back in Playa I know where it's the place to be, it's Casa Tucan

Room Tip: Families would probably prefer one of the rooms at the lower floor, so kids can go in and out of the...
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank planata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Fargo, North Dakota
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 20, 2013

The last two nights of my two-month stay were enjoyed at Hotel Casa Tucan. The quiet, spacious room was newly remodeled and a blank canvas for future enhancements. The charms of the property include outdoor colorful casas and most exotic tropical sensation experienced through the sense of hearing. I was tranquilized by beautiful conversations flying above me. The hotel is reminiscent of Old Playa, quiet location on the more interesting side of 5th Avenue, with neighborhoods that will certainly enhance your travel experience to Playa.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pamita52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poland
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed March 21, 2013

Had such a good time in Casa Tucan! I came there with two friends, they had only one double room free, so they brought the matrace so we could fit all. Room was nice, big, clean, bright, with nice big bathroom, big bed, and shelfs... the staff was super friendly and helpful, same at the hotel-bar.
The best part was The Aqua Gym:)! CasaTucan got some amziang guest coming back there every year since many years, they help to create amazing atmosphere. Nice chats, BBQ, music and aqua-gym we were invited to join (and we did)!! I really enjoyed every minute there.
Casa Tucan is pretty and in a good price. I would definitely come back there.

Room Tip: we had a pool view room was really OK.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Agata P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassleholm, Sweden
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed March 9, 2013

We have stayed at this small hotell on several occasions and we really appreciate it. Nicole and her staff are doing a great job running this place, it feels like home away from home. The location is very good too, close to 5:th avenida and the beach. We will return!!

Room Tip: There are some apartaments, which is very convinient.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HelenA079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed March 4, 2013

Stayed here as part of a tour. The rooms were basic but clean and cheerfully decorated, only a few of them have aircon. It's a 5 minute walk to 5th Avenue and a further couple of minutes to the beach. There's a pool at the hotel too.
The staff at reception and the cafe were very helpful, they will arrange anything for you. Plenty of choice for breakfast and good coffee.

  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BaronRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrington, Illinois
Level Contributor
85 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed February 27, 2013

Did not stay here but have had breakfast here several times. Good coffee and juice included with the breakfast and the prices are very reasonable. The hotel seems very nice and it too is reasonably priced. Also have a good car rental agency on the premises with reasonable rates. Have Internet available also.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Harriett7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed February 26, 2013

The price of the two bedroom room was really reasonable. Me and two friends split it. It was in the far back and up the stairs. The pool was really chill. The overall vibe there is a little bit older but it was still cool.

But later in the nite before we went to bed, my friend noticed a large (for us) scorpion on the wall. It was about 3 inches long with the tail. I went out and got the hotel desk guy and he moseyed on over to our room and spray the life outta that bug while telling us he had been stung twice and it's no big deal. We weren't really panicked, we just generally didn't wanna sleep with a scorpion in our room. After it was dead, he took removed it. We asked about the smell of the bug killer he sprayed because it was in the corner and now the room was kinda full of the spray. He let us know we could just wipe it up. Cool....

I know it doesn't happen all the time, but I kinda thought he'd have a little more concern for our safety and offer cleaning up the spray. This would be different if it were more in the jungle, but we were kinda at Playa del Carmen.

Asside from that, was still a really nice place with reasonable prices. The rest of the staff was great.

  • Stayed February 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank FrankieSharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casa Tucan

Property: Hotel Casa Tucan
Address: Calle 4 entre Avenida 10 y 15, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Kitchenette Restaurant Airport Transportation
Hotel Style:
#1 Best Value Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Casa Tucan 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Casa Tucan Hotel
Casa Tucan Playa Del Carmen
Hotel Casa Tucan Riviera Maya/Playa Del Carmen, Mexico

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