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ClubHotel Riu Tequila
Ranked #55 of 211 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed December 22, 2013

A Few Years ago My Wife Ann ,Myself ,The Daughter ,And Her Boyfriend Stayed At The Riu Tequila It Was A Fantastic 2 Weeks Holiday Fantastic Staff ,Hotel ,food ,Drinks,Rooms Very Clean ,You Cannot Get Better .The Beach Was Beautiful , And We Could Use Other 2 Hotels During The day For Drinks ,Ice creams ,Food .Words Cannot Explain This Place Try It You Will Have A holiday Of A Lifetime .Mr Brian And Mrs Ann Eccles .Lorraine Eccles ,And Phillip Clifford .

Room Tip: You Will Be Pleased With Any Room.Pleased Note This Holiday was In January 2003 .
  • Stayed: January 2013, traveled with family
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Thank MrAndMrs2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,714 - 2,720 of 8,028 reviews

Reviewed December 21, 2013

Not the best Rui we have stayed in, disappointed with noise levels at night with drunken behaviour, swearing and banging of doors at night and also early risers for Thompson excursions. The room had a strange smell which we could not identify, but when we got home the case with the clean clothes stank, we think it was the humidity as we could not dry anything in the room or the balcony. We had an electronic device stolen on day one in the main building from a bag, despite being very careful. The Thompson reps were very helpful however the trips are ridiculously expensive, all priced in dollars. Also they do not provide any guides or maps only there excursion details and prices. We printed stuff off the internet so had an idea of locations and distances. We visited Tulum via taxi to playa del Carmen 70 peso each way, and collectivo 40 peso per person each way, take drinks with you if you don't want to pay 30 peso per small can of beer, lovely swimming here and not too busy, the Mayan ruins are 57 peso per person and are quite busy. We visited Akumal again via taxi to Playa del Carmen and same collective at 35 peso. You will be encouraged to watch the video about the reef which is free, but we declined the snorkelling tour, we went in with our own gear where the snorkelers were coming out and saw loads of fish and the turtles, note the shops here are expensive. Playa del Carmen can be reach by taxi or a 40 minute stroll along the beech, we went at about 9:30 it was great although most shops were open we were not bothered too much, it was only as it got to lunch time the real hassle began. Dreamliner has loads of leg room, but layout not good for couples 3 x 3, you don't get the seat displayed on booking screen, we ended up on different rows on opposite sides of the plane, this caused much distress while waiting for departure, only resolved when we got on the plane by staff who had to ask everyone in the area who was travelling with who, we ended up seating one in front of the other, thanks to the staff and other passengers to which we were really grateful. Oh and don't bother with Cozumel unless you know where you are going we were advised waste of time £13 each way and full of cruise ships.
Overall the hotel was very good we have suggested they put more info about wildlife and info on why you should not feed the animals as this was blatantly ignored mainly for photographic opportunities. Also more labels on veggie dishes, we used both the Bamboo restaurant and steak bar and both were very good, on both occasions we had early bookings and the steak bar made a veggie pasta dish for the main coarse for me so hubby didn't miss out.

Room Tip: We were in 2600 block which is an ideal location for restaurant and pool, get a top floor room so yo...
  • Stayed: December 2013, traveled as a couple
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1  Thank Maria W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2013

Having had several holiday in the Caribbean in various countries and hotels, we have concluded that the Mexican people are some of the most friendly and fun loving we have ever come across and when you put these attributes in combination with the 'Riu Tequila', the result is a great 'all inclusive' package which is guaranteed to please the vast majority of tastes and needs.

The Tequila sits about 150m back from the beach and unlike the beach facing hotels, the accommodation is spaced in blocks throughout landscaped topical gardens with lots of local wildlife wandering around, which serves to offer lots of entertainment in their own right! The rooms themselves are clean, spacious, comfortably and well serviced.

During our stay we sampled all 3 specialty and buffet restaurants and found the food to be well prepared, tasty with a large selection from which to select from. At the bars a large selection of international brands are available in what ever form you which to drink them.

We found the all the staff very helpful and wanting to ensure you have a good time, the service at the bars and restaurants is excellent and must be commended. A special note for the animation team who collectively seem tireless in their efforts to entertain and look after us.

It is difficult to find any fault with the Riu Tequila or the staff and in summary our two weeks there were very enjoyable, relaxing and great value for money... Definitely a return visit is justified.
We are very happy to highly recommend this hotel holiday venue and feel sure certain it will not disappoint.

  • Stayed: December 2013, traveled with family
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5  Thank PODnPOOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013

This is probably the best hotel I have ever stayed at. Truely five star service all the way. Food is excellent, staff are helpful and friendly. The interior is tastefully decorated and rooms are fabulous. We had a room with a jungle view so we could see the wildlife close up. I did some diving and the school is excellent. Lots of activities on sight or you can lie by the clean and spacious pool. We would recommend this hotel over the others in the immediate area, it's slightly back from the beach but that's good as it is quieter you can get to the beach in ten minutes walk so no problems.

Room Tip: Try to get an upper room facing the jungle as you can see the animals and birds best.
  • Stayed: December 2013, traveled as a couple
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3  Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013

great stay herelast end of november 2013. i and my wife had great time celebrating our wedding anniversary. staff are amazing and fun. we love watching thier shows at night. food was very good. lots of variety. very good service too..

Stayed: November 2013
1  Thank lotay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013

We recently returned from our two week stay at the Riu. It is a lovely hotel with extremely hard working and pleasant staff. Always smiling and happy! The grounds are very well maintained and the hotel lobby and dining areas are very pretty. The food caters to all tastes and it would be impossible to go hungry here. The cocktails are also delicious and the mini-bar is replenished every two days. The sandy beach is a short walk or buggy ride away (the friendly buggy man comes every 5 minutes) and there is an array of sporting activities that you can try. The water is shallow but can be a little rough a times. The entertainment staff are constantly busy and for the more active there are dance lessons and volleyball games etc always happening.

Overall it was a fantastic and relaxing time and I would definitely recommend it for anyone. All of the staff are an absolute credit to Riu and make it what it is. The only downside was the 3 days of rain!

  • Stayed: December 2013, traveled with family
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Thank Sarao197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013

Returned last week from a fantastic two weeks at the Riu Tequila. This is the 4th Riu hotel we've stayed in and we were very happy with everything, found the staff friendly and rooms kept spotless, the rooms have a nice flat screen TV which was nice for when you were in the room! Optics in the bathroom and fridge replenished every two days with water, soft drinks and beer. Buffet restaurant was excellent as was the Steak a la carte and Mexican which is at the hotel across the road. Only minor complaint was there wasn't much space around the pool unless you got down before 8am, unless you wanted to be in shade we used the beach which is a 10 minute walk or you could get on the golf buggy which went back and forth most of the day. Entertainment was good, the mama Mia night seemed really popular.

Stayed: November 2013, traveled as a couple
Thank Dave-L12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ClubHotel Riu Tequila

Address: Avenida Xaman-ha | Manzana 3, Lote 19, Condominio Playacar, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#25 Family Hotel in Playa del Carmen
#28 Top resorts Hotel in Playa del Carmen
#35 Romantic Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
Price Range: $167 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Tequila 3.5*
Number of rooms: 664
Official Description (provided by the hotel):
* Within the resort area Playacar along with the hotels Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and Riu Playacar * Main building and 1-story buildings * Surrounded by 48,000 m2 / 57,600 sq. Yards of lush gardens * 800 m / 2,650 ft. From the beach (complimentary shuttle) * Complimentary sun loungers on the beach * 300 m / 990 ft. From Mexican Street * 55 km / 34 miles from Cancun Int'l Airport * Credit cards accepted: Visa, MasterCard ... more   less 
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Also Known As:
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila
Riu Tequila Playa Del Carmen
Rui Tequila
ClubHotel Riu Tequila Riviera Maya/Playa Del Carmen, Mexico

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