This was our second stay at Sandos Caracol and we had a wonderful week. This is a large resort with several different sections of room types. We stayed in the Select Club, All Adult Section and this time chose a deluxe room. We were not disappointed. The room was huge, well appointed and kept immaculately clean by the housekeeping staff. We had a large balcony with a nice hot-tub. Our room overlooked the wooded area behind the all-adult pool and the trees were filled with birds, squirrels, and monkeys. We loved it.
As noted, this is a very large resort with some distances to walk to restaurants, bars, and the beach area. Shuttles are available from the lobby to most places you would want to go and will come pick you back up if you ask. Most walks are, at most, 5-10 minutes. But it can get very hot in the afternoons, so the shuttles are nice if you want to take a ride.
We found the food to be good to excellent, especially in the alacarte restaurants. We paid a second visit to both the Brazilian and Los Liros restaurants and also ate at the Mediterranean Restaurant. We found all three to be good choices, but this trip give the Mediterranean our top pick. The Mexican Buffet was also very good. The International Buffet has a good selection of foods, but can get quite crowded, hot and noisy since it is the main place to eat all three meals. The Mexican Buffet provides a quieter, more relaxing dinner experience for those nights when you don't have reservations at one of the restaurants.
This trip we were able to take several of the morning eco-tours. Noemi and Alonso were both very knowledgeable about the eco-systems in the resort. I recommend taking time to walk with them and explore a bit of Sandos Caracol. The tours are about 40 minutes long and not a difficult walk. It can, however, get hot. I suggest wearing comfortable shoes, a hat, and bringing along water.
We went to two of the evening shows. The Superheros Show was fun, as was the Freddy Jackson review. It does get hot in the theater and a few more well placed fans would be welcome.
The entire staff of the Caracol presented themselves professionally and truly seem to care that guests enjoy their stay at the resort. They work hard and we appreciated all their efforts. All-in-all we had a wonderful vacation and once again came back home hoping that we will visit there again.
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- Also Known As:
- Caracol Beach
- Sandos Caracol Eco Hotel
- Sandos Caracol Beach Resort Spa
- Sandos Select Club
- Sandos Caracol Mexico
- Hotel Sandos Caracol Eco
- Caracol Village Hotel Playa Del Carmen
- Sandos Caracol Beach & Spa Mayan Riviera
- Sandos Caracol Resort
- Sandos Caracol Riviera Maya