We stayed at the Caracol for 12 days during the Christmas break with our three children. We have visited alot of resorts and this one had great service and very helpful and friendly staff. We stayed at the members (Elite) section. It was very clean, quiet and the servers were great. Food was served by the pool area everyday, we had Ala Carte breakfast, Ala Carte snacks (brought right to your chair), can't beat that and the pool was great. We triend all the restuarants on the property and our favourites were Italian and Steak. Our youngest was barely one, and the servers knew her routine and would have warm water for her cereal, yogurt for her snacks and een blended food for me when needed. They have a smoothie bar for during breakfast (at the Buffet) and we lost count of how many bars they has around the whole resort. Bottom line, you are on vacation so relax. A plus point i found was alot of their staff spoke English so communication was not an issue.
We used the spa ( adults only) a few times and it was very clean and jacuzzi was great. it is right by the kids club. Don't forget to bring socks for the children, they are not allowed without socks.More
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