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“Most uncomfortable dinner ever!”
4 of 5 bubbles Review of Oh Lala!

Oh Lala!
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Ranked #1 of 1,236 Restaurants in Playa del Carmen
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Romantic, Special occasions
Dining options: Dinner, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: The cuisine at Oh Lala! Is a refreshing change from that of other, more conventional restaurants. Guests are treated like good old friends in a relaxing atmosphere coupled with personalized service and good food. Opened in January, 2011, by co-owners George and Mikaela, Oh Lala! Offers personalized experiences for its guests, ranging from a laidback sampling of hors d'oeuvres and wines, to a leisurely look at the full menu. With a total of 9 tables divided between the indoor and outdoors seating, and an open kitchen, Chef George, Mikaela, and their staff, make sure that every visit to Oh Lala, International Cuisine by George, Is a unique and a delicious one.
Milan, Illinois
Level Contributor
62 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Most uncomfortable dinner ever!”
4 of 5 bubbles Reviewed September 2, 2013

My husband and I had an evening at Oh Lala on August 28th, 2013. The food was very good, but make sure you order enough! Portions are very small! Everything to do with the food was good, however, our dinning experience was nothing short of strange. Through the whole evening we had eyes upon us watching every bite we took. don't get me wrong, I love good service, but then there is too much! We wanted a romantic evening that ended up being an evening for three. My suggestion for them would be to back off just a bit and let your customers breath a little and then serve the fantastic food that you do. Would recommend for the food alone.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank PlayaTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohlala254, Owner at Oh Lala!, responded to this review, September 5, 2013
Dear Guest,

Thank you very much for your time and visiting our restaurant.

I am very ashamed to know that my staff and I occasioned you such an uncomfortable experience while dinning at our restaurant.
Even though we cannot go back in time and change this sour taste on the service we left you with, we would like to apologize for any inconvenience caused.
Not trying to find excuses to justify such an uncomfortable situation for you and believe, for us too, but what might have happened was that being in a new location and still getting adapted to this new space, plus, wanting to make sure we wouldn’t miss on anything, made us look intrusive.
We will definitely be more cautious, without being negligent with the service, in order to avoid situations like this.

We appreciate your comments, and are glad to know that you enjoyed the food and found it fantastic.

We really hope you accept our apologies, and can give us another opportunity during a future visit to Playa.

Best Regards,

Mikaela Romero
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,835 reviews from our community

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    168
    56
    13
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Chicago, Illinois
Level Contributor
95 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Reasonable Fine Dining Price, Great food, Amazing wines”
5 of 5 bubbles Reviewed September 1, 2013

I read about this restaurant on trip advisor and, knowing that this place fills up fast, wanted to try getting a reservation through email. They responded soon enough and we got a spot for two persons. The email communication was great and they willingly changed our reservation time once when we had a change of plans.

Upon arriving on the day, there was a table reserved for us. The place was small, intimate and beautiful. Our server was very polite and speak good english.

We started off with complementary flatbread from the chef and it was very, very good. It was crispy, with the right flavor, complemented by goat cheese.

We then ordered the special of the day of lobster tail and grouper, and the lamb chops. Both order tasted amazing, and we decided that the lamb was one of the most tender we had ever tried.

The wine list was great and the server was very knowledgeable about the different types of wine. When I had trouble deciding which one to get, she offered to let me try the few wines first. It was great experience. My partner had a sangria which tasted better than most other I have ever tried. It had a kick of cinnamon which made it really good.

The chef came out a few times to check on how things are going and we felt very welcome and well taken care of.

Atmosphere was amazing. The price was good for the quality of dining we had. Overall, we were very satisfied with the experience.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank violetcraze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohlala254, Owner at Oh Lala!, responded to this review, September 5, 2013
Dear Guest,

Thank you very, very much for sharing your experience at Oh Lala with other viewers.

It was a great pleasure to read your review and see that our effort in making you feel welcomed was achieved. Your words are very much appreciated for all it is mentioned.

We are pleased to see that you appreciated each detail during your visit, enjoyed the food and found nice of us to give you the opportunity to taste some wine samples and look for the option that best suited your evening.

We thank you for appreciating each moment with us and look forward to having you back in a future visit to Playa del Carmen.

Our kindest Regards,

Mikaela & George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Maryland
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Fabulous experience”
5 of 5 bubbles Reviewed August 29, 2013 via mobile

Thanks, Trip Advisor. This place was fantastic! They take reservations seriously and we were glad we had one. The restaurant is small, but sleek. The owner welcomed us and made sure that everything was being taken care of and it was! The food was delicious. The mushroom appetizer was out of this world and everything else was great. The service was as good as the food and it was such a fun experience. We can't wait to return.

Visited August 2013
Helpful?
2 Thank SLNColumbia_Maryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
31 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Best food in playa”
5 of 5 bubbles Reviewed August 23, 2013

The food was perfectly plated, wine list was to the point but complimentary to the days menu and service was "10".

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Small, Unique a hidden gem in Playa”
5 of 5 bubbles Reviewed August 22, 2013

This place was recommended to us by the concierge and a friend of mine. Got very lucky when it came to getting a table, as reservations can sometimes be 2-3 weeks in advance.

Once there, the service was incredible, the owner was amazing and the food spectacular. They only have 7 tables, so they really focus on each table, and we were able to talk to the owner for most of our meal, as she made her way around each table. The owner is your main waitress and she is the a wonderful person. We went there for a birthday and they made it extra special, by handwritting a card, with the incredible dessert.

Definitely a place to see and check out - but definitely need to make a reservation

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Juan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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