I want to start off by saying that I've never written a review for anything before. But after this excursion, I told myself I would definitely review Riviera Adventours because I truly believe they deserve it. This was my second trip to the Cancun area, and I've done several tour packages before. This was definitely one of my favorites, and hands-down the best customer service! We chose to participate in the Extreme Expedition ($110/person) and added the Snorkeling with Sea Turtles and Coral Reef package for an extra $30 USD per person. Seriously worth every penny! The driver who picked us up at our hotel in the morning was cheerful, friendly, and offered us muffins, coffee, and bananas for breakfast. We picked up other guests along the way and were brought to the oceanside, where we met with our tour guide for the day, Francisco. He is incredibly nice, friendly, and makes you feel like a friend. Our first stop by the oceanside was to see the sea turtles and the coral reef. It was around 8 AM by the time we got into the water, and while I was not overjoyed to leave my hotel at 6 AM, it was totally worth it because it's best to see the sea turtles and the ocean life very early in the morning before all the other people start coming in the ocean. The first thing we saw when we began snorkeling in the water was a school of fish surrounding a giant barracuda! It was incredible! We saw countless sea turtles, fish, and swam with a pair of eagle rays! Definitely an amazing experience, and I highly recommend adding the Snorkeling with Sea Turtles option to your tour package. When we got back to the bus, Francisco offered us snacks, sodas, water, and Coronas. It was refreshing and prepared us for our next adventure. We went to Yal-ku Natural Aquarium Lagoon next, and arrived before it even opened. This was great, because we were the first guests in the Lagoon and were able to swim with a huge variety of tropical fish without anyone else there. The Lagoon is truly beautiful, and Francisco made it possible for us to have the best time possible. He took pictures, watched our belongings, and made sure our towels and sandals would be warm and dry by the time we were ready to leave. When we were there, apparently a huge school of sardines (saltwater fish) had found their way into the Lagoon (which is a mix of fresh and saltwater) and hadn't left yet because they realized they were safe from saltwater predators. Therefore, we had the unexpected pleasure of swimming in a school of literally thousands and thousands of sardines. It was amazing. Our third stop was the cenotes. While the day was warm, mid-70's, the underground rivers were much colder and Francisco gave us wetsuits to put on before we entered the cenote. Here I have to add some recognition to our driver. While I unfortunately do not remember his name, our driver was really, really nice. Not only was he extremely helpful, he was also very caring and made sure that all of us were having a great time. I really can't stress how great the customer service was on this tour. The cenotes were out of this world. It actually seemed like we were on another planet. If you haven't swam in the cenotes before, you have to try it. Snorkeling in the cenotes is less about seeing animals (although we did see some fish, freshwater shrimp, and bats!), and more about admiring the architecture of nature. Our last excursion was a park that offered ziplining, canoeing, and snorkeling in an open cenote (as opposed to the cenotes in underground caves). For those that do not want to zipline or canoe, there are hammocks to rest and relax. But I'm somewhat of a thrill-seeker, and I loved the ziplining experience. It was very safe, not at all scary, and it was awesome gliding over such beautiful scenery. We canoed around the lake and snorkeled in the open cenote - very different from an underground cenote! Francisco volunteered to take pictures of all of us ziplining, swimming, and cannonballing into the cenote. He got some great shots! After all the fun, we walked through a traditional Mayan village - some of the people who worked in the park also lived there in traditional Mayan style. It was really cool seeing their houses and lifestyle, and we even saw a giant iguana! After leaving the park, we arrived at Oscar and Lalo Restaurant, Bar & Grill. Really fantastic food. We were given options of tacos, fajitas, grouper (fish), or quesadillas. The meal also came with starters of soup, chips/guac/salsa, and ceviche. So delicious. They provided drinks, including a whole fresh coconut and a special drink called Chaya. I loved it! I chose grouper for my entree, and it was great. At first I thought it seemed like a small portion size, but I couldn't even finish it! My eyes were definitely bigger than my stomach. We chose flan for our dessert, and while I normally love flan, I'd never had flan like this. It was less of a tofu texture and more of a cheesecake texture. Really delicious. After we were all stuffed and content, we headed back into the bus and were dropped off at our hotel in Playa del Carmen. All in all, it was an unforgettable experience. This excursion will leave you with the best memories.
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