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“Fantastic Time @ BePlaya!” 5 of 5 bubbles
Review of Be Playa Hotel

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Be Playa Hotel
Ranked #20 of 212 Hotels in Playa del Carmen
Certificate of Excellence
Copenhagen, Denmark
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic Time @ BePlaya!”
5 of 5 bubbles Reviewed July 17, 2012

What a great experience at this trendy boutique hotel in the heart of Playa Del Carmen. All of the staff was wonderful and incredibly helpful. Smiling all the time - never a dull moment from food to entertainment!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank samira c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeTulum, Online Communications Manager at Be Playa Hotel, responded to this review, August 30, 2012
Dear "samira c",

We love to know you had a nice time here at Be Playa! Thank you for the nice words about our staff!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

Traveler rating
    339
    141
    31
    10
    10
See reviews for
34
312
13
10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
London, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed July 16, 2012

I had read a lot of reviews about hotels before going to Playa del Carmen, however this one for me stood out. Every review I read about it was positive and having experienced it myself I wasn't disappointed.

This hotel is situated on Avenida 10, which is one block from Avenida 5 the main street with bars, restaurants and shops.

The staff were very welcoming and helped us up to our room with our luggage because the lift was broken. Our room was very large and spacious, well designed and had a fantastic look and feel.

On the roof of the hotel was a bar, lounge area and shallow pool. It felt like a very trendy bar - it was just a shame that there weren't more people around when we went for a drink.

Overall a fantastic hotel, in a fantastic location.

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeTulum, Online Communications Manager at Be Playa Hotel, responded to this review, August 30, 2012
Dear "Gary O",

Thank you for your nice feedback! And thanks for the beautiful pictures you shared!

We really hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed July 13, 2012 via mobile

I have tried the all inclusive concepts and unless you are looking for a "hotel vacation" I would avoid ALL of them.
We chose Be Playa based on the Small Boutique Hotels affiliation, great reviews an website. We were seeking a way to discover PDC and the areas on a more intimate level.
Be Playa was fabulous on wvery level. Fantastic location, energetic service, clean suite with a Jacuzzi, comfortable beds etc... I usually prefer branded properties because I know they must abide by certain standards but Be Playa did not skip a beat. I was a bit concerned that there would be noise in the evening but nothing, do ask for a high floor though.
We will come back to Be Playa and even think we will spend a couple of days in they Be Tulum location.


  • Stayed November 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GeorgesTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeTulum, Online Communications Manager at Be Playa Hotel, responded to this review, August 30, 2012
Dear "GeorgesTravel",

Thank you for your nice and friendly feedback! We are sure that you will love Be Tulum Hotel.

We really hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 9, 2012

I will lay down the "pros" and "cons" I hope you find this review helpful.
PROS: Very Chic, well located hotel. Its clean and the beds are cozy. Just a 10 minute walk of Mamitas beach club, 3 blocks away form "la quinta" (where the bars and restaurants are) yet quiet, cool terrace pool, friendly staff, they lend you free bikes at the front desk. The Sushi restaruant is good and well priced.
CONS: It needs maintenance ASAP. While we were there the elevator wasn't working, they closed the water for 2 hours cause they had a leak and a electric circuit broke down. Our shower had a leak to the exterior that would leave the bathroom floor wet until the room was made the next day. Our toilet wasn't working 100%. We could hear everything in the room next door, so that was uncorfortable. It bothered me they include a european breakfast but add an "involuntary" tip at the end, they added 10 pesos of this "involuntary tip" per plate you order. Its not the money issue its the principle of adding a tip without warning to an included meal deal that bothered me.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank pola_roid29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeTulum, Online Communications Manager at Be Playa Hotel, responded to this review, August 30, 2012
Dear "pola_roid29",

Thanks for the positive review! We are sorry that we had a small maintenance issue while you were here. Things broke and get fixed in every hotel, and sometimes it happens here too. We do our best to keep everything in perfect working condition.

We hope to see you again soon on this beautiful part of the world.


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico
2 reviews
5 of 5 bubbles Reviewed July 4, 2012

This is the place to BE in Playa del Carmen. Rooms are amazing and very clean, great room service, modern installations. Pool area is just awesome, very trendy and comfortable. Staff is the best you'll find in Playa del Carmen, from Freddy in the pool bar, Oscar in the reception area and Joaquin in the Sushi restuarant. Make sure they'll make you feel just like home.
Counting the days for getting back to Playa del Carmen and Be Playa Hotel. Unforgivable experience !!
Saludos,
Ivan Gomez, Mexico City

Room Tip: Get the suite with jacuzzi if possible.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mario_Ivan_Gomez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Online Communications Manager at Be Playa Hotel, responded to this review, July 11, 2012
Dear "Mario_Ivan_Gomez",

Thank you for your great review!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
1 review
5 of 5 bubbles Reviewed June 30, 2012

Just fantastic!
Friendly ambient, perfect room service and quality, so many details and very helpful people.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank arancha r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Online Communications Manager at Be Playa Hotel, responded to this review, July 11, 2012
Dear "arancha r",

Thank you for your nice words!

We really hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 24, 2012

Very good value also! The rooms are amazing! And it is not that expensive, good location also! Overall good experience if you like boutique hotels this is one good option in Playa.

Stayed June 2012, traveled as a couple
Helpful?
Thank Saloask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Online Communications Manager at Be Playa Hotel, responded to this review, July 11, 2012
Dear "Saloask",

We are so glad that you had such a good with us! Thanks for the lovely words about our hotel!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Be Playa Hotel

Property: Be Playa Hotel
Address: 26th Street | Between 5th Ave and 10th Ave, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Playa del Carmen
#19 On the Beach Hotel in Playa del Carmen
#75 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Be Playa Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
Boutique Hotel. Bohemian style. 23 Suites. Junior and master with Jacuzzi and terrace. Excelent location. ... more   less 
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Also Known As:
Be Playa Hotel Playa Del Carmen
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico

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