My fiance and I just got back from spending a week at the Viva Azteca. We are both young professionals in our early 20's and wanted to stay at a resort that wouldn't completely bust our budgets. This resort was great for that. We knew we weren't going to be going to a 5 star resort, but that suits our personalities and our wallets perfectly!
We loved the beach. Even though we are late risers, we always managed to find chairs. We couldn't always find chairs in the shade, but as people left the beach we would move so that was fine. There is plenty to do on the beach at no extra charge - catamarans, kayaking, volleyball, soccer, bocce ball, windsurfing. In complete honesty, we spent next to no time at the pool. It's crowded, really sandy, and mostly filled with children. Nothing against families, but we're a young couple and didn't want to deal with them on our trip so we avoided the pool area.
The rooms were great! After reading some reviews here I was skeptical (I even packed an extra pair of sheets and towels!), but I thought the rooms were fantastic. Very well air-conditioned, spacious, clean, serviced every day with clean sheets and towels if that's what you want, though they are really trying to be eco-friendly and not have to change linens that frequently. We stayed on the first floor by the pool. Only complaint about that is noise near the pool starts early and we are late risers. If you sleep in late and party at night, you might want to ask for a room that is closer to the lobby. If you are an early riser, but want to get to bed at a reasonable time, then a room near the pool is definitely for you as that area is usually dead by 9pm.
My only complaint that might keep us from going back was the food. Its a buffet style area with no a/c. We would usually choose to eat outside because it was cooler outside than inside! The outside eating area is nice, but they have a serious stray cat problem! I'd like to say the food was ok, but some nights were just down right terrible. We were never sick, but the food was not appealing; it just wasn't good! Each night they have a different cultural theme to the food, and most of them are just plain awful. Think of what you got when your middle school cafeteria did "oriental day" and that's about it. I basically lived off of breakfast, pizza, and french fries for 7 days. They don't label their food very well -- it just says "fish" or "chicken" but nothing about the sauce its cooked with or other ingredients (this might not be good for people with food allergies). They also seem to cater more towards their European guests, so there were many food items I was unfamiliar with. They do redeem themselves at their 3 specialty restaurants. The problem with these is that you are limited to a certain amount of reservations (for example, we stayed 6 nights and were only allowed to make 2 reservations), and the reservations fill up days in advance so you have to make them before you've figured out what days you want to do excursions.
Entertainment from the staff isn't the greatest. My fiance and I typically take cruises during the summer, where we are used to seeing shows from actual dancers and professional entertainment staff. At Viva, their entertainment staff are young adults that are more like camp counselors. Some of the shows are funny, but some of them just aren't that great because of this difference.
One thing that we didn't expect to encounter was the diversity of the guests at the resort. My fiance and I are American, but we were definitely the minority to the amount of guests that came from Europe - France, Spain, Italy and more! Apparently Viva Wyndham is a joint company between US and Italy--who knew? It was neat to hear all the different languages and read all the different translations. It was difficult however to speak to other guests and at the nightly shows the entertainers basically have to repeat themselves 4 times (each in a different language) so they talk really fast and it's difficult to understand.
Overall we had a great trip. The desk was very helpful in booking our snorkeling and spelunking trips. The drinks were flowing and the bartenders were friendly. All of their staff were great! The only reason I don't give the place a better score is because of food. Food is a big part of an all inclusive resort and the food here was mostly buffet and poor quality.
- Official Description (provided by the hotel):
- Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more less
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- Also Known As:
- Viva Wyndham Azteca Hotel Playa Del Carmen
- Viva Azteca
- Wyndham Playa Del Carmen
- Playa Del Carmen Viva Azteca
- Playa Del Carmen Wyndham
- Viva Wyndham Azteca Riviera Maya/Playa Del Carmen, Mexico