We have just come back from 2 weeks at this hotel booked through Virgin Holidays. There were 7 in our party including our five year old and 6 half year old grandsons. The hotel is excellent. We were amazed at the friendly staff, the beautiful grounds and wonderful animals as well as the amazing beach and sea. The sea was quite rough and quite a pull for young children. The pool was brilliant and very very clean. The entertainment team worked so hard - there was something going on all day for those who wanted to take part. The shows they put on every evening were very professional. The trapeze a brilliant experience for both young and older! We couldn't believe how clean the whole area was, cleaners continually brushing up, scraping away water from around the pool, picking up cups etc.
We cannot fault the food. There was such a choice (most dishes appeared fresh each day) you could eat different food every day. The pool area cooked fresh oven pizzas all day long as well as chips, other meals, soup etc. There was always fresh cut up fruit available. I have been to all inclusive hotels before and never had such choices. I really don't know what some people expect. Each week you had a choice of 3 restaurants out of 6 (3 at the sister hotel), all served exceptional well presented food. The drinks were fine, plenty of choices for cocktails and the barmen were amazing.
Security and management were walking around continuously. Reception were always very helpful and doormen always on hand.
The only downside were the rooms which had no sound proofing. There were notices up to be silent when going up and down the corridors but some guests took no notice. It was rather noisy at times which was unpleasant when you are quite a light sleeper. The room maids were excellent and made animals etc out of towels each day.
The rooms starting in the 3000 would be quieter I think. This was near the adult only pool which looked lovely. The tennis courts on top of the roof of this building were excellent. You could use these for free, archery and the gym for free also.
We had a fantastic holiday, loved the hotel and the people, thank you.
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- Also Known As:
- Viva Wyndham Maya Hotel Playa Del Carmen
- Viva Maya
- Maya Viva Wyndham
- Wyndham Hotel Playa Del Carmen
- Wyndham Playa Del Carmen
- Playa Del Carmen Wyndham
- Wyndham Maya
- Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico